Dedicated professional with a decade of experience in hospital security and safety, currently pursuing a Master of Social Work (MSW) degree to deepen expertise in supporting and advocating for individuals in need. Demonstrated ability to build rapport with diverse populations, support individuals through trauma and life transitions, and collaborate within multidisciplinary teams. Proven track record in leadership, critical thinking, and problem-solving, combined with a strong commitment to customer service, and community well-being. Prepared to leverage extensive professional experience and academic knowledge to make impactful contributions in social work settings.
Overview
11
11
years of professional experience
Work History
Public Safety Supervisor
California Hospital Medical Center
Los Angeles, CA
03.2015 - Current
Provided supervisory oversight to team members, ensuring adherence to hospital protocols and safety standards.
Participated in administrative functions, including daily hospital huddles, interdepartmental meetings, and operational briefings.
Responded to and assisted with combative patients and visitors, utilizing de-escalation techniques to ensure a safe environment for staff, patients, and guests.
Provided rapid response during panic alerts, contributing to the effective management of high-risk situations.
Assisted with on-site arrests, ensuring coordination with law enforcement and adherence to legal protocols.
Conducted investigations involving patient or visitor incidents, collecting statements, reviewing evidence, and compiling comprehensive reports.
Utilized CCTV systems for active monitoring and post-incident review to support security and investigative efforts.
Performed routine patrols of hospital premises to maintain visibility, deter misconduct, and identify potential safety hazards.
Conducted searches of patients and visitors when necessary, under hospital policy and legal standards.
Supported administrative efficiency through schedule management, shift coordination, and documentation of staffing changes and responsibilities.
MSW Intern
City2Villages
Carson, CA
01.2025 - 08.2025
Maintained accurate, confidential clinical documentation in compliance with HIPAA and organizational policies.
Conducted comprehensive psychological assessments and intake evaluations to determine client needs and develop individualized treatment plans.
Facilitated therapy sessions focused on coping skills, emotional regulation, and interpersonal effectiveness.
Provided one-on-one therapy sessions utilizing evidence-based practices to address clients' mental health needs.
Completed detailed progress notes for all individual sessions in compliance with clinical documentation standards.
Assisted with intake assessments for potential clients, gathering relevant clinical and psychosocial information.
Volunteered biweekly at Beverly West Rehabilitation Center, delivering psychoeducation, supporting treatment planning, and applying evidence-based therapeutic approaches to patient care.
MSW Intern
Los Angeles Alcohol and Drug Abuse
Los Angeles, CA
04.2024 - 10.2024
Facilitated group therapy sessions focused on mental health and personal development.
Conducted comprehensive bio-psychosocial assessments to inform individualized treatment planning.
Provided one-on-one therapy sessions to incarcerated women, addressing a range of mental health needs.
Assisted in the delivery of mental health services by developing evidence-based treatment plans and teaching effective coping strategies.
Supported Family and Youth Services by helping incarcerated women reconnect with their families through structured family therapy sessions.
Coordinated with local community resources to ensure successful reentry support for women transitioning out of the program.
Education
Master of Social Work (MSW) -
University of Massachusetts Global
Irvine, CA
08-2025
Associate Degree of Arts - Human Service Generalist
Long Beach City College
Long Beach, CA
12.2022
Bachelor of Criminal Justice -
New Mexico State University
Las Cruces, NM
05.2018
Skills
Crisis intervention and conflict resolution
Empathy and active listening
Case management and support
First aid and CPR
Effective communication
Team collaboration
Professional References
Miguel Hernandez, Manager, California Hospital Medical Center, 213-703-0323, Mike.Hernandez@commonspirit.org
Estella Baghdasaryan, Registered Nurse, California Hospital Medical Center, 818-726-9350, E.Baghdasaryan@yahoo.com
Certifications And Awards
Hospital Hero of the Year, 2023
Employee of the Month, 08/01/24
Employee of the Month, 2017
Employee of the Month, 2016
Nominee for Justice Award, 2018
Human Service Generalist, 2022
Timeline
MSW Intern
City2Villages
01.2025 - 08.2025
MSW Intern
Los Angeles Alcohol and Drug Abuse
04.2024 - 10.2024
Public Safety Supervisor
California Hospital Medical Center
03.2015 - Current
Master of Social Work (MSW) -
University of Massachusetts Global
Associate Degree of Arts - Human Service Generalist