Akela Buchanan
Houston
Summary
Developed strong leadership and problem-solving skills in high-security environment. Skilled in managing teams, coordinating security protocols, and responding to emergencies. Seeking to transition into new field where these abilities can be effectively utilized.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Security Officer/Supervisor
No Ka Oi Security
Wailuku, HI
11.2025 - 01.2026
- Supervised daily security operations, ensuring compliance with protocols and policies.
- Trained and mentored junior security staff on emergency response procedures.
- Conducted regular site inspections to identify vulnerabilities and implement corrective actions.
- Collaborated with law enforcement agencies to enhance incident response strategies.
- Developed and maintained reports on security incidents and operational efficiency.
- Evaluated effectiveness of security measures, recommending improvements based on findings.
- Developed detailed incident reports, providing comprehensive information for management review and decisionmaking.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reduced incidents of theft and vandalism by closely monitoring surveillance cameras and diligently patrolling the premises.
- Evaluated performance of security personnel, offering constructive feedback and guidance for improvement when necessary.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Effectively resolved conflicts between staff members or visitors, employing strong communication skills and level-headed problem-solving techniques.
- Provided exceptional customer service to clients, addressing concerns promptly and professionally while maintaining a focus on safety and security.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Trained security workers on site-specified procedures.
- Completed shift handover reports and debriefed next shift upon arrival.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Security Supervisor
Discovery Land Company
Wailea, HI
05.2025 - 12.2025
- Supervised daily security operations to ensure safety and compliance across facilities.
- Conducted regular inspections to identify and address potential security vulnerabilities.
- Coordinated with local law enforcement during incidents, enhancing response effectiveness.
- Trained new security personnel on protocols and emergency procedures for operational readiness.
- Implemented incident reporting processes, improving documentation accuracy and follow-up actions.
- Monitored surveillance systems, promptly identifying suspicious activities for immediate action.
- Developed and enforced access control measures to protect sensitive areas within the premises.
- Collaborated with management in evaluating security policies, contributing to improved employee safety initiatives.
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
Security Officer
Allied Universal Security Services
Honolulu, HI
03.2025 - 05.2025
- Monitored premises to ensure safety and compliance with security protocols.
- Conducted regular patrols to deter unauthorized access and identify potential hazards.
- Responded promptly to incidents, coordinating with law enforcement when necessary.
- Reported safety violations and unusual activities to management for further action.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Sales Associate
GAP Inc.
Honolulu, HI
02.2025 - 05.2025
- Assisted customers with product selection and provided personalized service to enhance shopping experience.
- Executed visual merchandising strategies to maintain appealing product displays and drive sales.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout experiences.
- Collaborated with team members to achieve store goals and maintain a positive work environment.
- Managed inventory levels through regular stock assessments, contributing to effective replenishment processes.
- Monitored sales floor activities to ensure compliance with company standards and customer satisfaction objectives.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Cashier/Waiter
Molokai Pizza Cafe
Kaunakakai, HI
03.2024 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Organized and detail-oriented with a strong work ethic.
Education
Bachelor of Science - Business Administration And Management
University of Hawaii At Manoa
Honolulu, HI05-2028
Bachelor of Science - Business Administration And Management
University of Nevada Las Vegas
Las Vegas, NV05-2028
High School Diploma -
Molokai High School
Hoolehua, HI05.2024
ENGLISH 100, A
University of Hawaii Maui College, Molokai Education Center
05.2023
Skills
- Business Planning
- Interpersonal Skills
- Active Listening
- Customer Service
- Problem-Solving
- Quick Adaptability
- Responsibility
- Time Management
- Public Speaking
- Digital Design
- Working under pressure
- Security
- Self-Defense
- Security management
- Access control
- Threat assessment
- Risk analysis
- Crisis management
- Physical security
- Policy enforcement
- Patrol supervision
- Incident investigation
- CCTV operation
- Security training
- Detail orientation
- Surveillance systems
- Alarm monitoring
- Workplace safety
- Work ethic
- Relationship building and management
Certification
CPR Certified
Timeline
Security Officer/Supervisor
No Ka Oi Security
11.2025 - 01.2026
Security Supervisor
Discovery Land Company
05.2025 - 12.2025
Security Officer
Allied Universal Security Services
03.2025 - 05.2025
Sales Associate
GAP Inc.
02.2025 - 05.2025
Cashier/Waiter
Molokai Pizza Cafe
03.2024 - 12.2024
ENGLISH 100, A
University of Hawaii Maui College, Molokai Education Center
Bachelor of Science - Business Administration And Management
University of Hawaii At Manoa
Bachelor of Science - Business Administration And Management
University of Nevada Las Vegas
High School Diploma -
Molokai High School
LEADERSHIP EXPERIENCE
Sergeant-at-arms, PCLC 2023 - 2024
AWARDS
Principal's Honor Roll, 1st and 2nd quarter 2023 - 2024, Principal’s Honor List 2020 - 2021