Experienced professional with a strong background in logistics and customer service, adept at managing complex tasks and ensuring client satisfaction through excellent problem-solving and multitasking abilities. Proven track record of reliability and dedication, ready to leverage skills in a new role. Seeking opportunities to contribute effectively and grow within a dynamic team.
Work History
Gigg Economy Worker
8 Years 8 Months
DoorDash, Instacart, Ubur, Princeton, NJ | 02.2018 - Current
I left my job at Nassau Courier to care for my mother during her illness.
Planned to return to previous job after mother's passing, but company shutdown due to pandemic resulted in lost employment opportunities.
With all my Engaged in multiple gig economy roles to accommodate personal responsibilities. I have a highly rated employee with thousands of completed jobs.
Cashier
2 Years 2 Months
Whole Foods Market Inc | 01.2018 - 03.2020
Processed transactions accurately using POS systems while maintaining an efficient checkout flow.
Handled cash, card, and digital payments while following register balancing procedures.
Resolved customer questions and concerns with courteous, service-focused communication.
Verified prices, discounts, and product codes to ensure correct billing.
Bagged groceries carefully to protect product quality and customer satisfaction.
Trained new cashiers on register procedures, customer service expectations, and cash handling.
Identified checkout delays and adjusted workflow to improve lane efficiency.
Security Officer
3 Years 2 Months
University of Wyoming - AFRL ESMC Program | 05.2015 - 07.2018
Patrolled premises to deter unauthorized activity and identify safety risks.
Monitored facility entrances, verified identification, and enforced access control procedures.
Responded to incidents, coordinated with personnel, and resolved disturbances professionally.
Documented security events, completed incident reports, and maintained accurate daily logs.
Operated surveillance systems to observe activity and support investigations.
Library Clerk
3 Years 11 Months
Laramie County Library | 03.2014 - 02.2018
Processed holds, check-ins, and checkouts in integrated library systems.
Assisted patrons with circulation, account updates, and basic reference questions.
Organized incoming materials, repairs, and item preparation for circulation.
Shelved returned materials accurately using Dewey Decimal and library procedures.
Trained newer staff on circulation workflows, shelving standards, and patron service.
Maintained accurate records for lost items, fines, and overdue materials.
Courier
15 Years 4 Months
Nassau Transportation | 03.1999 - 07.2014
Filed court papers for various law firms, focusing on family and civil cases.
Executed large wire transfers for corporations and facilitated deliveries for the UN in NYC.
Assisted with organizing political campaigns during elections.
Facilitated medical deliveries to healthcare facilities.
Work also extended to making large wire transfers for corporations and work for the UN in NYC.
Operated company vehicles to transport, deliver and pick up packages on designated routes.
It had a wide variety of responsibilities, some very serious to simply tasks as well. Everyday was different.
Concierge
8 Years
TPC At Jasna Polana | 03.1999 - 03.2007
Worked closely with guests, some VIP, or celebrity, with a high degree of respect for privacy.
Coordinated private events at NJ Governor's mansion, collaborating with several governors to ensure seamless execution.
Answered incoming calls to assist with reservations and inquiries. to make reservations, take and distribute messages, or redirect call
Hired to work private events at NJ Governors mansion and coordinated with several NJ Governors.
Admissions Clerk
3 Years 1 Month
Mercer County Community College | 02.2002 - 03.2005
Coordinated campus visits, scheduling appointments with faculty and department representatives to enhance prospective student engagement.
Evaluated academic credentials, ensuring alignment with admission standards to maintain quality of incoming students.
Assisted in developing recruitment strategies that aimed to increase enrollment numbers by targeting key demographics.
Sales Associate
2 Years 1 Month
Datacomp | 03.1997 - 04.1999
Developed print advertising campaigns for local businesses
Built customer relationships to identify needs and recommend suitable products.
Maintained product knowledge to answer questions and support informed purchasing decisions.
Coordinated with team members to keep sales floor organized and responsive.
Resolved customer concerns promptly to strengthen satisfaction and repeat business.
Processed orders and payments while preserving accuracy in daily sales documentation.
Education
Bachelor of Arts - Film, photography
Rowan University | NJ | 05-2013
Bachelor of Arts - Music
College of Nj | Ewing Nj | 05-2008
Associate of Arts - Music,communications And Humanities 3 AA's
Mercer County Community College | West Windsor Nj | 05-2007
Skills
Customer service
Attention to detail
Phone skills
General security
Security guard license
Incident reporting
Report writing
Verbal communication
Facility maintenance
Circulation desk
Cataloging and shelving
Material shelving
Reference services
Library software
Electronic resources
Inventory management
Organizational skills
Task coordination
Customer assistance
Customer engagement
Product organization
Community outreach
Cleaning
Information assistance
Transaction processing
Digital tools
Accomplishments
Interacted with guests and members of the public, encouraging them to try new wines outside of their "comfort zone" and noted an increase in sales from new customers.
Welcomed guests and directed them to their tables or waiting areas.
Advised over [Number] students and assisted them in navigating intricate college selection and application procedures.
Counseled more than [Number] students and helped them navigate complex college selection and application processes.
Selected food items from serving or storage areas and arranged them in dishes, on serving trays, or in takeout bags.
Timeline
Gigg Economy Worker
DoorDash, Instacart, Ubur, Princeton, NJ
02.2018 - CurrentRead More
Cashier
Whole Foods Market Inc
01.2018 - 03.2020Read More
Security Officer
University of Wyoming - AFRL ESMC Program
05.2015 - 07.2018Read More
Library Clerk
Laramie County Library
03.2014 - 02.2018Read More
Admissions Clerk
Mercer County Community College
02.2002 - 03.2005Read More
Courier
Nassau Transportation
03.1999 - 07.2014Read More
Concierge
TPC At Jasna Polana
03.1999 - 03.2007Read More
Sales Associate
Datacomp
03.1997 - 04.1999Read More
Rowan University
Bachelor of Arts from Film, photography
Read More
College of Nj
Bachelor of Arts from Music
Read More
Mercer County Community College
Associate of Arts from Music,communications And Humanities 3 AA's