Akenerial Robinson
Jacksonville,AR
Summary
Detail-oriented Billing Specialist with a strong track record in efficiently collecting, posting, and managing account payments. Recognized for building and nurturing relationships that enhance client satisfaction while maintaining optimal billing processes. Demonstrates exceptional organizational abilities and problem-solving skills to address client needs effectively.
Overview
8
8
years of professional experience
Work History
Registered Behavior Technician
Pediatrics Plus
Sherwood, AR
05.2023 - 06.2024
- Provided direct one-on-one instruction to children with autism in a variety of settings.
- Developed and implemented behavior intervention plans based on individualized needs.
- Tracked data and monitored progress of student's goals and objectives.
- Coordinated efforts with parents, teachers, and school administrators to execute interventions successfully.
Billing Associate
ARcare
Augusta, AR
08.2019 - 05.2023
- Ensured proper data recording by inspecting received invoices.
- Maintained customer accounts by preparing monthly billing statements, responding to inquiries, and resolving discrepancies.
- Researched and resolved payment discrepancies in a timely manner.
Certified Nursing Assistant
Walnut Grove Nursing & Rehabilitation Center
Springdale, AR
08.2017 - 12.2019
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Answered call lights promptly and responded to patient needs accordingly.
- Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
- Served meals to patients in their rooms and assisted with feeding when needed.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Collected specimens for testing purposes upon request from physicians or nurses.
Shift Manager
Pizza Hut
Brinkley, AR
02.2016 - 07.2017
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
Education
High School Diploma -
Brinkley High School
Brinkley, AR05.2015
Associate of Science -
Ultimate Medical Academy - Clearwater
Clearwater, FLSkills
- Invoice Processing
- Contract Preparation
- Payment Posting
- Claims Processing
- Customer Engagement
- Collections
- Inquiry Handling
- Bookkeeping
- Customer Service
- Administrative Support
- Multitasking
- Record-keeping
- Reliability
- De-Escalation Techniques
- Patient Safety
- Health assessments
- Medical Terminology
- Behavioral support
- Professionalism
- Emotional Intelligence
- Behavioral Management
Timeline
Registered Behavior Technician
Pediatrics Plus
05.2023 - 06.2024
Billing Associate
ARcare
08.2019 - 05.2023
Certified Nursing Assistant
Walnut Grove Nursing & Rehabilitation Center
08.2017 - 12.2019
Shift Manager
Pizza Hut
02.2016 - 07.2017
High School Diploma -
Brinkley High School
Associate of Science -
Ultimate Medical Academy - Clearwater
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