Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Akeria Green

Olive Branch,MS

Summary

Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills. Recognized for effective communication and multitasking abilities.

Experienced with inventory management, shipping coordination, and process optimization. Utilizes efficient methods to ensure timely and accurate order fulfillment. Track record of maintaining high standards of quality and reliability in fast-paced settings.

Customer service professional with strong background in delivering exceptional support and customer satisfaction in high-volume environments. Known for excellent communication skills and ability to resolve issues promptly. Highly collaborative and adaptable, ensuring team success and consistently meeting targets.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Packer

Amazon
08.2024 - Current
  • Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
  • Expedited order processing time through effective organization and prioritization of tasks..
  • Proved successful working within tight deadlines and a fast-paced environment.

Order Picker

Kroger
06.2023 - 08.2024
  • Collaborated with team members to ensure timely completion of orders during peak demand periods.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.

Server

The Culinary Experience
01.2022 - 01.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Server

Assistant Living
01.2021 - 11.2023
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.

Sales Associate

Marshalls
07.2021 - 11.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges..
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.

Cashier

Zaxby’s
01.2020 - 10.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Education

High School Diploma -

Homeschooled
Olive Branch, MS
09-2022

Skills

  • Customer service
  • Multi-tasking strength
  • Verbal/written communication
  • Stocking and receiving
  • Professional demeanor
  • Strong work ethic
  • Hospitality service
  • Shipping and receiving
  • Forklift operation
  • Customer assistance
  • Time management skills

Certification

  • Certified Lash Tech 2x 2022
  • Licensed Esthetician 2024
  • Licensed A Class CDL 2025

Timeline

Packer

Amazon
08.2024 - Current

Order Picker

Kroger
06.2023 - 08.2024

Server

The Culinary Experience
01.2022 - 01.2024

Sales Associate

Marshalls
07.2021 - 11.2022

Server

Assistant Living
01.2021 - 11.2023

Cashier

Zaxby’s
01.2020 - 10.2022

High School Diploma -

Homeschooled

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