Hi, I’m
Shakiya Bailey
Columbus,MS
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the merchandising industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
2
years of professional experience
1
Certificate
Work History
AmazonBessemer, AL
Packer
02.2022 - Current
Job overview
- Completed daily orders with expert picking and packing of shipments.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Complied with safety, health and environmental regulations as prescribed by law.
- Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
KrogerColumbus, MS
Merchandise Pickup Associate
05.2020 - 01.2022
Job overview
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Columbus High SchoolColumbus, MS
High School Diploma
05.2020
Skills
- Understanding Customer Needs
- Data Entry and Maintenance
- Cash Register Operations
- Microsoft Windows
- Apple macOS
- Customer Service and Assistance
- Critical Thinking
- Data Tracking
- Reading Comprehension
- Active Listening
- Microsoft Office
- Customer Service
- Flexible Hours
Certification
- Licensed Dental Assistant
- CPR certified
- CNA certified
Timeline
Packer
Amazon
02.2022 - Current
Merchandise Pickup Associate
Kroger
05.2020 - 01.2022
Columbus High School
High School Diploma
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