A’Kerria Hubbard
Birmingham,AL
Summary
Dedicated Kennel Assistant, with ample experience in providing care to animals. Demonstrated skill in monitoring behaviors, keeping areas clean and updating daily documentation. Clear and open communicator with good observational and multitasking skills.
Overview
2
2
years of professional experience
Work History
Kennel Assistant Manager
Top Dog Birmingham
09.2023 - Current
- Educated visitors and staff on proper animal care and handling.
- Completed animal intakes to board animals, labeling all home items and toys properly.
- Provided compassionate care for sick or injured animals while they recovered under veterinary supervision at the facility.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Restaurant Hostess
Olive Garden
06.2023 - 07.2023
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Relayed guest comments or suggestions to manager on duty for further action.
- Answered customer questions about hours, seating, and menu information.
Shift Leader
Taco Bell Restaurant
08.2022 - 05.2023
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
Education
Bachelor of Science - Criminal Justice
University of Alabama At Birmingham
Birmingham, AL04.2027
High School Diploma -
Hoover High School
Hoover, AL05.2023
Skills
- Attention to Detail
- Customer Communication
- Work Prioritization
- Problem-Solving
- Decision-Making
- Customer Service
- Critical Thinking
- Teamwork and Collaboration
Timeline
Kennel Assistant Manager
Top Dog Birmingham
09.2023 - Current
Restaurant Hostess
Olive Garden
06.2023 - 07.2023
Shift Leader
Taco Bell Restaurant
08.2022 - 05.2023
Bachelor of Science - Criminal Justice
University of Alabama At Birmingham
High School Diploma -
Hoover High School
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