Dynamic professional with a proven track record in customer relationship management and sales strategies, honed across roles from WebEstate Marketing Agency to RE/MAX. Excelled in leveraging professional communication and technical skills to surpass targets and foster client rapport. Recognized for innovative sales approaches and commitment to excellence, achieving significant customer retention and engagement.
Overview
7
7
years of professional experience
Work History
Telemarketing Sales Representative
WebEstate Marketing Agency
07.2024 - Current
Handled high-volume telemarketing operations with expert use of client management software and computer dialing.
Recorded contact information of customers and potential customers in internal database.
Answered calls, took messages, and transferred calls to correct individuals.
Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
Overcame objections from potential clients through effective negotiation skills, resulting in successful closure of deals.
Strengthened company reputation by delivering exceptional service to both internal colleagues and external contacts during phone interactions.
Completed daily and weekly sales reporting using assigned tools.
Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
Followed up with customers to solicit further sales.
Built relationships with customers using strong persuasion and active listening skills.
Barber Apprentice
Excellence Barber Shop & Hair Salon
12.2017 - Current
Contributed to increased customer retention by delivering consistent, high-quality services during each appointment.
Participated in regular team meetings where constructive feedback was exchanged among colleagues for continuous growth opportunities.
Assisted in maintaining a clean and organized salon environment for optimal efficiency and client comfort.
Demonstrated adaptability by adjusting haircut techniques based on unique hair types, textures, and growth patterns of clients.
Developed strong client relationships through attentive listening, effective communication, and personalized service.
Aided in inventory management, ensuring adequate stock of essential supplies for seamless daily operations.
Assisted with administrative tasks such as answering phones inquiries regarding services offered at the barber shop.
Consistently received positive performance reviews from guests.
Real Estate Intern
RE/MAX
06.2024 - 08.2024
Stepped in to take responsibility for correspondence and other back-office duties for team members in case of time restrictions or scheduling conflicts.
Sent legally binding documents for electronic signature or via certified mail to obtain proof of timely delivery.
Collaborated with team members to develop innovative marketing strategies for maximizing property exposure.
Gained valuable insights into local real estate trends by attending industry seminars and conferences regularly.
Political Canvasser
For The People Candidates
06.2024 - 11.2024
Participated in regular debriefs with campaign team, sharing insights gained from conversations with constituents for continuous improvement of strategies.
Worked closely with campaign manager to refine talking points based on evolving political landscape and constituents'' concerns.
Developed tailored approaches for engaging different demographics within the voting population, ensuring inclusivity and relevance of messaging.
Maintained accurate records of interactions with potential voters, providing valuable feedback to the campaign team for strategic adjustments.
Increased voter engagement by effectively communicating campaign messages doortodoor.
Responded to customer questions and objections to address concerns and build rapport.
Education
High School Diploma -
Academy of Greatness & Excellence
Ridgefield Park, NJ
06.2025
Skills
Professional Communication
Product and service knowledge
Target Achievement
Technical skills
Sales Strategies
Data reporting
Sales expertise
Building rapport
Customer Service
Teamwork and Collaboration
Time Management
Problem-solving skills
Languages
Arabic
Limited Working
Russian
Limited Working
Uzbek
Limited Working
Interests
Team Sports
Gym Workouts
I participate in various sports activities for physical activity, camaraderie, and personal growth
Passionate about balancing physical health with mental and emotional wellness
Supporting STEM education initiatives and mentorship programs