AKHIL KALYANAM
Summary
Dedicated and highly skilled IT professional with a proven track record as a System Administrator and Network Security Engineer with a passion for keeping IT environments secure and efficient. My journey started with a Master's in Cyber Security and a CCNA certification, which laid the foundation for my skills in Windows and Linux system management. I love tackling challenges in identity and access management, particularly in setting up single sign-on and multi-factor authentication to keep things tight and secure. My experience includes working with AWS services, where I've enjoyed finding ways to make systems run smoother and more securely. I'm always ready to dive into complex technical problems and find solutions that work not just technically, but also for the people who rely on these systems every day.
Overview
7
7
years of professional experience
1
1
Certification
Work History
System Administrator
Altairtek
03.2023 - Current
- Managed and ensured optimal performance, security, and scalability of Windows and Linux servers
- Administered, monitored, and maintained Windows servers, ensuring high availability and optimal performance
- Created and maintained software packages, applications, and updates for automated endpoint deployment
- Designed and documented workflows to streamline IT processes, increasing efficiency and reducing downtime
- Implemented security best practices to ensure the integrity of Active Directory and AWS resources
- Implemented and managed comprehensive IAM solutions using Okta, enhancing user authentication and access control across various platforms
- Administered a PAM system, notably BeyondTrust, to secure privileged accounts and sessions, ensuring enhanced security and compliance with IT policies
- Conducted regular patch management, vulnerability assessments, and software updates to strengthen endpoint security
- Collaborated closely with cross-functional teams to design and optimize web application architectures, resulting in enhanced performance and minimized downtime
- Successfully integrated AWS services into the existing infrastructure, enhancing scalability and cost-efficiency
- Led Active Directory IAM (Identity and Access Management) integration projects, improving user authentication and access control
- Utilized the ServiceNow ticketing tool to log, track, and efficiently resolve IT support requests
- Provided Level 2 remote support to end-users, promptly diagnosing, and resolving complex technical issues.
System Administrator
Renovision Automation Services
03.2019 - 02.2021
- Oversaw patch management and policy updates for desktop computers by administering the Desktop Central tool
- Oversaw the integration of IAM practices into the Active Directory environment, improving system security and user management
- Managed network access permissions and monitored network flow for efficient and secure network operations using Cisco Meraki
- Managed, supervised, and upheld Windows servers, guaranteeing their continuous availability and peak performance
- Oversaw and safeguarded Windows and Linux servers, ensuring top-tier performance, security, and scalability
- Optimized efficiency and productivity within the organization by developing and implementing workflow processes
- Installed and configured operating systems (Windows and Linux) on various platforms
- Maintained a secure IT environment by deploying security updates from the backend
- Conducted NEO sessions, performing specific tasks related to software or system implementation
- Administered Active Directory by creating user accounts and deploying group policies
- Safeguard against malware and security threats by installing and updating antivirus software
- Maintained professional interactions with technology vendors and defended technical decisions.
Network Security Engineer
Sysnet Global Technologies
Bangalore, India
03.2017 - 03.2019
- Provided Level 1 technical support to end-users, addressing inquiries and resolving basic software issues
- Assisted in the implementation of basic IAM principles within the organization, focusing on user access and identity verification
- Conducted troubleshooting of network issues, ensuring uninterrupted network connectivity for users
- Installed and configured motherboard drivers when required, optimizing computer performance
- Created and managed local user accounts, ensuring security and access control
- Diagnosed and resolved desktop-related issues, improving overall system efficiency
- Utilized the HP Service Manager ticketing tool to log, track, and efficiently resolve IT support requests
- Installed and configured printers on the network, enabling seamless printing for users
- Collaborated with team members to deliver effective IT solutions and maintain a high level of user satisfaction.
Education
Masters in Computer Science - Cyber Security
University of North Texas
12.2022
Skills
- Virtualization
- Patch Management
- System Upgrades
- Helpdesk Operations
- Mobile Device Management
- Windows 95/98/2000/XP/XP Pro/NT
- Disaster Recovery
- System Updates
- Network Administration
- Incident Management
- Hardware and Software Installation
- Configuration Management
- Virtualization Technologies
- Active Directory
- Firewall Configuration
- Technical Support
Certification
Cisco Certified Network Associate (CCNA)
Skills - Category Skills
- Windows Administration, Windows Server Management, Active Directory & Group Policy, PowerShell Scripting, Virtualization Technologies (Hyper-V, VMware, Citrix), System Security & Updates
- Identity & Access Management, Identity Governance, Single Sign-On (SSO) Implementation, Multi-Factor Authentication (MFA), Directory Services (LDAP, Active Directory), Access Review and Certification (Okta, Azure, AWS)
- Privileged Access Management, BeyondTrust: Secure Access and Session Management
- Server Administration, Windows and Linux Systems
- Active Directory Management, User and Access Management
- AWS Integration and Management, Cloud Resource Management
- Routing Protocols, OSPF, BGP, Static Routing, FTP, HTTP/HTTPS
- Network Security, Palo Alto Firewalls, Cisco Meraki
- System Installation, Windows, Linux
- System Management, ServiceNow, HP Service Manager, Device Management Microsoft Intune, SCCM
- Security Management, Antivirus Installation/Updates
- Networking, OSI Model, TCP/IP Suite, Network Troubleshooting (LAN, WAN)
Timeline
System Administrator
Altairtek
03.2023 - Current
System Administrator
Renovision Automation Services
03.2019 - 02.2021
Network Security Engineer
Sysnet Global Technologies
03.2017 - 03.2019
Masters in Computer Science - Cyber Security
University of North Texas