Akia Mccloud
HOUSTON
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining the highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
6
6
years of professional experience
Work History
Caregiver
Caregiver/caring people
06.2025 - Current
- Assisted elderly in memory care, hospice, and non-diagnosed patients with ADLs, promoting hygiene and encouraging exercise for enhanced well-being.
- Took vital signs and administered medications per prescribed schedules, accurately documenting client health to support ongoing care.
- Monitor client’s health condition and report any changes to healthcare providers.
- Managed transfers between bed and chair and from car to wheelchair, ensuring client comfort and safety during mobility.
- Performed light-housekeeping duties such as, cleaning, laundry, and preparing nutritious snacks and meals.
Medical Assistant
UT Physicians
07.2023 - 11.2025
- Provide clinical support to Gastroenterologist in a fast-paced outpatient setting.
- Sanitized and restocked exam rooms to ensure readiness for patient visits and efficient collection of vital signs and medical history.
- Prepared patients for colonoscopy and endoscopy procedures by reviewing bowel prep instructions and ensuring a comfortable pre-procedure environment.
- Schedule patient lab orders for testing such as bloodwork, stool tests and h.pylori.
- Scheduled follow-up appointments, coordinated referrals, and managed prior authorizations to streamline patient care.
Medical Assistant
Atlantic Health
03.2020 - 06.2023
- Conduct point-of-care testing, EKG, glucose, urinalysis, immunization shots and blood draw (phlebotomy).
- Administered clinical support in primary care, rooming patients and collected medical histories.
- Educated patients on medication management and lifestyle modifications to enhance health outcomes.
- Sterilized instruments, restocked supplies, and maintained clean exam rooms to ensure patient safety and comfort.
- Scheduled appointments, coordinated follow-ups, processed referrals to specialists, and managed prescription refills to streamline patient care.
Education
Diploma -
Cambridge College of Health
Miami Beach, FL01-2023
Diploma -
Blanche Ely High School
Pompano Beach, FL06-2011
Skills
- Patient care
- Clinical skills
- EHR Systems
- Medical Terminology
- HIPAA and OSHA knowledge
- Administration tasks
- Effective communication
- Team collaboration
- Communication Skills
Education Certifications
- Blanche Ely High, Diploma
- Cambridge College of Health, Diploma
- Certified Clinical Medical Assistant
- BLS/CPR Certified
Timeline
Caregiver
Caregiver/caring people
06.2025 - Current
Medical Assistant
UT Physicians
07.2023 - 11.2025
Medical Assistant
Atlantic Health
03.2020 - 06.2023
Diploma -
Cambridge College of Health
Diploma -
Blanche Ely High School