Akif Mahmud

• Demonstrated exceptional customer service skills by addressing patient inquiries and concerns empathetically and professionally
• Collaborated with pharmacists and healthcare providers to optimize medication therapy and enhance patient outcomes
• Support the pharmacy manager in the indoctrination, inauguration, and training of new pharmacy personnel with all procedures.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.

• Gained hands-on experience in a multidisciplinary clinic specializing in pain management and sports medicine.
• Assisted in patient consultations, gaining insights into patient assessment and individualized treatment planning.
• Observed a variety of medical procedures, including injections, physical therapy techniques, and minimally invasive treatments.
• Developed a deeper appreciation for patient-centered care and the importance of tailored treatment plans in improving patient outcomes.

• Observed patient consultations and examinations, gaining insights into the management of various acute and chronic conditions.
• Learned about diagnostic tools and techniques, including interpreting lab results and imaging studies.
• Worked alongside medical staff, understanding the importance of a team-based approach to comprehensive patient care.
• Improved patient communication skills by observing Dr. Zaman's interactions, focusing on empathy and effective information delivery.
• Gained exposure to the administrative aspects of running a family practice, including patient scheduling, electronic health records management, and insurance processes.
• Enhanced understanding of primary care medicine and its critical role in the healthcare system, preparing for a future career in patient-centered medical practice.

• Assist in preparing chemicals and equipment for Organic and General Chemistry lab courses
• Ensure all experiments and functions performed within the laboratory adhere to the prescribed safety standards, methods, and protocols
• Prepared chemical solutions, reagents, and samples for a variety of experiments, ensuring consistency in test outcomes.

Student Organization

• Habitat for Humanity- UT Austin chapter
• Health Occupation Student of America- UT Austin chapter
• Bengali Students Association (BSA)
• KhushATX

• Honor Roll, Jun 2010
• Dean's List, Jan 2009
• Rising Star, Scholarship Recipient