Kendra Lawrence
Cedar Point,NC
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth with a love and appreciation for members.
Overview
4
4
years of professional experience
Work History
Clinical Pharmacy Technician/Medication Adherence
Devoted Health
04.2023 - Current
- Solved member problems by providing assistance with placing orders and navigating systems.
- Communicated with members to collect information about prescriptions and medical conditions or arrange consultations with pharmacists and other staff as appropriate.
- Answered incoming phone calls and addressed questions from members and healthcare professionals.
- Performed various operational activities with strong commitment to accuracy, efficiency, and service quality.
- Studied and implemented improvements to pharmacy organization system.
- Educated members on proper medication use and limiting barriers to non adherence.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Shadowing and offering feedback to other members of the team for training purposes.
Lead Certified Pharmacy Technician
Sunset Park Pharmacy
08.2020 - 04.2024
- Reviewed and verified customer information and insurance provider information.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Collaborated with store owner to maintain daily operations.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
Education
Associate of Science -
Carteret Community College
Morehead City, NC05.2014
Skills
- Teamwork and Collaboration
- Multitasking
- Problem-solving abilities
- Relationship Building
- Mentoring Proficiency
- Attention to Detail
- Pharmacology
- Self Motivation
Timeline
Clinical Pharmacy Technician/Medication Adherence
Devoted Health
04.2023 - Current
Lead Certified Pharmacy Technician
Sunset Park Pharmacy
08.2020 - 04.2024
Associate of Science -
Carteret Community College
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