Summary
Overview
Work History
Education
Skills
Timeline
Generic

Akellie Mijares

Las Cruces,NM

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.

Overview

2026
2026
years of post-secondary education

Work History

Customer Service Representative

LEXISNEXIS VitalChek Network Inc
Alpharetta, Georgia
05.2025 - Current
  • Assisted customers with inquiries regarding risk management solutions.
  • Processed client requests through internal systems efficiently.
  • Managed customer accounts and updated information as needed.
  • Handled escalated cases to ensure customer satisfaction consistently.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Resolved customer complaints promptly and efficiently.

Education

Bachelor of Science - Animal Science

New Mexico State University
Las Cruces, NM
08.2022 - 09.2025

Associate of Science - Science

Dona Ana Community College
Las Cruces, NM
08.2019 - 05.2022

Mayfield High School
Las Cruces, NM

Skills

  • Good work ethic
  • Organizational skills
  • Friendly Positive attitude
  • Critical thinking
  • Team building
  • Client account management
  • Customer inquiry resolution
  • Order tracking

Timeline

Customer Service Representative

LEXISNEXIS VitalChek Network Inc
05.2025 - Current

Bachelor of Science - Animal Science

New Mexico State University
08.2022 - 09.2025

Associate of Science - Science

Dona Ana Community College
08.2019 - 05.2022

Mayfield High School
Akellie Mijares