AKIMANA CLEMENT
Akron,OH
Summary
Passionate customer service professional with over 10+ years of experience. Possessing great communication skills. Always timely, with the ability to work independently but also work well in a team environment. Determined to always provide quality service for the satisfaction of the persons served
Overview
4
4
years of professional experience
Work History
Sales Representative
Integrity Marketing Solutions
Cuyahoga Falls, OH
01.2025 - Current
- Developed strong customer relationships through effective communication and problem-solving techniques.
- Coordinated with marketing teams to synchronize promotional strategies with sales targets and client expectations.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Cultivated deep understanding of product features to answer questions and overcome objections.
- Conducted training sessions for new hires on effective customer service techniques.
Caregiver
Legacy
Canton, OH
07.2024 - 01.2025
- Worked professionally with clientele with developmental disabilities
- Built trusting relationship with the resident, utilizing communication, compassion and care
- Prepared meals on a daily basis
- Cared for the personal needs of the resident with great attention to detail
- Made sure the person did not cause any harm to self or others
- Performed daily activities and improved social skills as needed
- Provided medication assistance for the wellbeing and health of the client
- Redirected negative behavior and helped the client to function productively in society
Driver Specialist
Amazon
Cleveland, OH
09.2021 - 07.2024
- Navigated routes efficiently, optimizing travel time and reducing delays.
- Maintained accurate records of deliveries and vehicle inspections for compliance.
- Trained new drivers on safety protocols and route management strategies.
- Reduced delivery times through effective route planning and navigation skills.
- Resolved logistical challenges by coordinating closely with other departments, fostering a collaborative work environment.
Education
Associate Degree In Biology - Biology
Stark State College
Canton, OHDiploma - undefined
Azle High School
Azle, TXSkills
- Communication
- Problem solving
- Relationship building
- Attention to detail
- Quality Control
- Active Listener
- Flexibility
- Team work
- Cleaning
- Organization
- Self-Starter
- Documentation
Marketing and Sales
Languages
Kirundi
Native or Bilingual
Timeline
Sales Representative
Integrity Marketing Solutions
01.2025 - Current
Caregiver
Legacy
07.2024 - 01.2025
Driver Specialist
Amazon
09.2021 - 07.2024
Diploma - undefined
Azle High School
Associate Degree In Biology - Biology
Stark State College