Akira Decoud
Houston
Summary
Forward-thinking Regional Manager with deep understanding of market conditions and regional preferences. Decisive and hardworking leader skilled in making proactive, insightful updates to policies and procedures. Prepared to leverage 10+ years of progressive Storage and Management experience to positively impact business operations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Regional Manager
Advantage Storage
2022.06 - Current
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Launched quality assurance practices for each phase of development
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Supervised 12 locations to enforce high-quality standards of operation.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Property Manager
Advantage Storage
2019.09 - 2022.06
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Introduced prospective tenants to types of units available and performed tours of premises.
Property Manager/Key Training Professional
Public Storage
2016.06 - 2019.09
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Facilitated virtual, in-person and blended learning sessions.
- Trained and mentored 45 new personnel hired to fulfill various roles.
- Increased workplace efficiency by providing hands-on training in new software applications.
- Administered operations to handle needs of more than 4,000 tenants across 10 property units.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Wrote training manuals Public Storage employees Management positions according to strict company guidelines and protocols.
Pre-K Teacher/Caregiver
Faith Christian Academy
2012.05 - 2016.06
- Boosted student engagement by incorporating hands-on activities and group projects into lesson plans.
- Enhanced classroom environment by creating visually appealing bulletin boards and displays, promoting a positive learning atmosphere.
- Established strong relationships with parents through regular communication, enhancing family involvement in the educational process.
- Participated in ongoing professional learning opportunities to remain current on best practices in early childhood education.
- Fostered a love of learning among students by maintaining an energetic teaching style and incorporating creative, interactive elements into lessons.
Education
High School Diploma -
Hill College
Hillsboro, TX08.2025
Skills
- Performance Management
- Sales and marketing strategies
- Operational management
- Staff Training and Development
Accomplishments
- Supervised team of 24 staff members.
Certification
- Circle of Excellence, Public Storage - 2018-2019
- Licensed TSR - 2016
- CPR Training - 2023
Timeline
Regional Manager
Advantage Storage
2022.06 - Current
Property Manager
Advantage Storage
2019.09 - 2022.06
Property Manager/Key Training Professional
Public Storage
2016.06 - 2019.09
Pre-K Teacher/Caregiver
Faith Christian Academy
2012.05 - 2016.06
High School Diploma -
Hill College
- Circle of Excellence, Public Storage - 2018-2019
- Licensed TSR - 2016
- CPR Training - 2023
Similar Profiles
Trent StuartTrent Stuart
DISTRICT MANAGER at Store Space Self StorageDISTRICT MANAGER at Store Space Self Storage
Maricela RodriguezMaricela Rodriguez
Assistant Manager at BeSMart Self StorageAssistant Manager at BeSMart Self Storage
Jorge ArzolaJorge Arzola
Truck Driver at Advantage Moving and StorageTruck Driver at Advantage Moving and Storage