Support program operations by applying strong document management and resource coordination skills to day-to-day needs. Conscientiously address any need and resolve concerns to promote efficiency and maximize service outreach. Proven relationship-building and planning abilities.
Overview
6
6
years of professional experience
Work History
Community Liaison Worker
New York City Health And Hospitals
New York , NY
11.2023 - Current
Developed and implemented outreach strategies to engage community members and organizations.
Acted as a liaison between various groups in order to facilitate communication and collaboration.
Advised clients on available resources related to health care access or social services eligibility criteria.
Assisted clients in completing applications or documentation required by service providers.
Handled research and administrative tasks to support community outreach and program initiatives.
Housing Specialist
New York City Health And Hospitals
New York, NY
11.2021 - 11.2023
Developed housing assistance plans for low-income households.
Conducted assessments to determine eligibility for rental assistance programs.
Assisted in the implementation of public housing policies and procedures.
Provided technical advice on affordable housing issues.
Advised clients on their rights as tenants in accordance with local laws and regulations.
Housing Coordinator
Coler Nursing Facility
New York City , NY
07.2019 - 04.2022
Organized and maintained accurate records of housing contracts, leases, and rental agreements.
Coordinated tenant move-in and move-out activities including inspections, paperwork processing, and related tasks.
Monitored compliance with housing regulations and codes to ensure safety standards were met.
Assessed tenant eligibility for housing assistance programs based on established criteria.
Clinical Care Coordinator
New York Health And Hospitals
New York City , NY
11.2019 - 11.2021
Assessed patient needs, developed individualized plans of care, and monitored outcomes to ensure effective delivery of health care services.
Provided case management services including assisting with referrals, authorizations, eligibility verification, and benefits coordination.
Monitored changes in patients' medical conditions and made necessary adjustments in treatment plans according to physician's orders.
Conducted comprehensive assessments of clients' physical, psychological, social and environmental status; analyzed data to develop an appropriate plan of care.
Maintained detailed documentation regarding patient visits, treatments and progress notes in accordance with regulatory guidelines.
Clinical Care Coordinator
Network ESC
Brooklyn , NY
06.2018 - 11.2019
Assessed patient needs, developed individualized plans of care, and monitored outcomes to ensure effective delivery of health care services.
Developed and implemented clinical protocols for the management of chronic diseases.
Organized, coordinated and monitored patient care services to ensure efficiency and quality.
Provided case management services including assisting with referrals, authorizations, eligibility verification, and benefits coordination.