Akira Levens
Bainbridge,GA
Summary
Ambitious Cosmetic Sales Associate demonstrating exceptional beauty and skincare service and selling skills. Adept in color principles, skincare, and product knowledge. Business savvy with expertise meeting sales productivity goals month after month. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
8
8
years of professional experience
Work History
Cosmetics Sales Associate
Belk
Bainbridge
11.2020 - Current
- Advised customers on current trends in the beauty industry.
- Identified customer needs and recommended appropriate cosmetic products.
- Greeted customers, answered questions and provided product knowledge.
- Handled returned merchandise according to company policies and procedures.
- Participated in team meetings discussing weekly goals and objectives.
- Demonstrated proper use of all cosmetic products to customers.
- Built relationships with customers to ensure repeat business.
- Collaborated with colleagues on sales strategies to maximize profits.
- Organized special events such as makeup classes or promotions.
- Educated clients on benefits of products with full consultation and cosmetic application.
- Recommended, selected and located merchandise based on customer desires.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Answered store and merchandise questions and led customers to wanted items.
Assistant Store Manager
It's Fashion
Bainbridge
01.2017 - 08.2020
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Provided training to new employees on company policies and procedures.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained a safe working environment by enforcing safety regulations.
- Supervised cash handling processes to ensure accuracy of transactions.
Education
Diploma - General Studies
Bainbridge High School
Bainbridge, GA05-2015
Skills
- Retail Management
- Assistant Manager Experience
- Management
- Cash Handling
- Inventory Control
- Retail Sales
- Sales
- IOS
- English
- Customer service
- Mac OS
- Supervising experience
- Payment Processing
- Store Organization
- Customer Assistance
- Teamwork and Collaboration
- Problem-solving abilities
- Self Motivation
- Excellent Written and Verbal Communication
- Adaptable and Flexible
- Sales and Promotions
- Networking abilities
- Brand Promotion
- Reliability
- Positive Customer Engagement
- Multitasking
- Reliable and Responsible
- Analytical Thinking
- Excellent Communication
- Strong Communication and Interpersonal Skills
- Product and Service Sales
- Continuous Improvement
- Active Listening
- Relationship Building
- Professionalism
- Attention to Detail
Timeline
Cosmetics Sales Associate
Belk
11.2020 - Current
Assistant Store Manager
It's Fashion
01.2017 - 08.2020
Diploma - General Studies
Bainbridge High School