Akira Son
San Francisco,CA
Overview
9
9
years of professional experience
Work History
Barista
Peet's Coffee
San Francisco, CA
01.2020 - Current
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Addressed and resolved customer concerns to maintain brand loyalty.
Restaurant Hostess
Akira Japanese Restaurant
San Francisco, CA
12.2016 - 08.2019
- Provided menus and answered questions about menu items and specials.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Managed reservations, waitlists, and special requests for large parties.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Greeted customers and escorted them to their tables.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
Volunteer
Southeast Asian Development Center
San Francisco, CA
06.2018 - 07.2018
- Provided assistance to staff in the daily operations of the organization.
- Offered support and assistance to community members.
- Facilitated summer activities and workshops for youth.
Education
Some College (No Degree) - Psychology
City College of San Francisco
San Francisco, CA05-2023
High School Diploma -
Phillip And Sala Burton Academic High School
San Francisco, CA06-2019
Global Studies
University of California, Berkeley
Berkeley, CASkills
- Team collaboration
- Communication skills
- Problem solving
- Networking
- Internal communications
- Global marketing support
Affiliations
- Global Studies Major Peer Advisor at UC Berkeley
Languages
Vietnamese
Elementary
Laotian
Elementary
Timeline
Barista
Peet's Coffee
01.2020 - Current
Volunteer
Southeast Asian Development Center
06.2018 - 07.2018
Restaurant Hostess
Akira Japanese Restaurant
12.2016 - 08.2019
Some College (No Degree) - Psychology
City College of San Francisco
High School Diploma -
Phillip And Sala Burton Academic High School
Global Studies
University of California, Berkeley