Summary
Work History
Education
Skills
Timeline
Generic

Akisha Thompson

Natchez ,MS

Summary

Adept at managing time and providing exceptional patient care, I enhanced patient satisfaction and safety at Adams County Nursing Center through vigilant vital signs monitoring and compassionate support. Skilled in resolving high-stress situations, my approach boosts loyalty and ensures a safe, attentive environment for all.

Work History

CNA

Adams County Nursing Center
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.

PCA

Heart 2 Heart Home Care
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Maintained clean and safe environment to promote patient safety and comfort.

Customer Service Representative

Loss Prevention Services
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Diploma - Basic Studies

Natchez High School
Natchez, MS
05.2014

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Attention to detail
  • Safety precautions
  • Compassionate

Timeline

CNA

Adams County Nursing Center

PCA

Heart 2 Heart Home Care

Customer Service Representative

Loss Prevention Services

Diploma - Basic Studies

Natchez High School
Akisha Thompson