Aklilu Medhane
Amazon
Rossford,OH
2027
years of professional experience
Dynamic professional with extensive experience in restaurant management at KFC, excelling in staff training and operational efficiency. Proven track record in financial management and customer service, enhancing guest satisfaction and reducing inventory shortages. Adept at strategic planning and team motivation, driving performance improvements in fast-paced environments.
Work History
Manager's Assistant
- Supported daily restaurant operations by coordinating tasks between front-of-house and back-of-house teams.
- Assisted with scheduling, shift coverage, and labor adjustments to maintain smooth service.
- Monitored inventory levels and communicated supply needs to reduce stock shortages.
- Handled cash procedures, deposits, and register balancing with accuracy.
Associate
3 Years 4 Months- Supported daily operational tasks, maintaining accuracy across workflows and internal systems.
- Coordinated cross-functional communication to resolve issues and keep priorities aligned.
- Monitored process performance and identified opportunities to improve efficiency.
- Prepared reports and tracked data to support decision-making and follow-up actions.
KFC Manager
4 Years 3 Months- Supervised daily restaurant operations, maintaining service standards and crew accountability.
- Trained team members on KFC procedures, food safety, and customer service expectations.
- Coordinated shift assignments to support efficient order flow and coverage.
- Monitored product quality, preparing food to brand specifications and timing standards.
Kfc Assistant Manager
2 Years 6 Months- Supervised daily restaurant operations, ensuring consistent service, food quality, and guest satisfaction.
- Trained crew members on procedures, safety standards, and customer service expectations.
- Monitored inventory levels, ordering needs, and stock rotation to support product availability.
- Managed cash handling, POS transactions, and shift reconciliations accurately.
Manager
3 Years 2 Months- Directed daily restaurant operations, ensuring consistent service, cleanliness, and food quality standards.
- Supervised front-of-house and back-of-house staff, reinforcing policies and performance expectations.
- Scheduled labor coverage to support business volume and maintain efficient team deployment.
- Monitored inventory levels, ordering supplies and reducing stock shortages.
Assistant Manager
4 Years 2 Months- Supervised daily shift operations, ensuring consistent guest service and team coordination.
- Monitored cash handling procedures and balanced registers according to restaurant standards.
- Trained new team members on service expectations, food safety, and operational routines.
- Coordinated kitchen and dining room workflows to support efficient order turnaround.
Education
Bachelor of Arts - Hospitality Management
Skills
Customer service
Money handling
Staff training and development
Staff supervision
Customer relationship management (CRM)
Staff development
Sales strategies
Staff management
Financial management
Retail operations
Customer rapport
Business development
Team motivation
Retail operations management
Succession planning
Performance reviewing
Consulting
Orientation and training
Project management abilities
Strategic planning
Employee performance evaluations
Task delegation
Contract management
Schedule oversight
Sales reporting
Sales growth
Recruiting and interviewing
Inventory management
Employee scheduling
Customer relations
Project management
Cost reduction
Timeline
Associate
Amazon
06.2023 - CurrentRead More
KFC Manager
KFC
10.2017 - 01.2022Read More
Kfc Assistant Manager
KFC
04.2015 - 10.2017Read More
Manager
Frisch's Big Boy
08.2012 - 10.2015Read More
Assistant Manager
Frisch's Big Boy
06.2008 - 08.2012Read More
Manager's Assistant
Panera Bread
Read More
Owens Community College
Bachelor of Arts from Hospitality Management
Read More