Open To Work
Akshat Kadam
Jersey City,NJ
Work Preference
Summary
Accomplished Restaurant Manager with expertise in optimizing operations in high-traffic settings. Led diverse culinary and service teams to improve efficiency through strategic staff management, inventory oversight, and budget adherence. Committed to elevating food quality and customer satisfaction while driving team performance and profitability.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Restaurant Manager
Madras Dosa Co.
New York, New York
04.2025 - 04.2026
- Supervised daily restaurant operations, enhancing service quality and customer satisfaction.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Trained new staff on menu items and customer service protocols.
- Resolved customer complaints professionally, fostering positive relationships and customer loyalty.
- Developed and maintained positive relationships with customers and staff.
- Managed inventory levels and coordinated supplier deliveries, ensuring optimal stock availability.
- Implemented health and safety standards to ensure compliance in the kitchen.
- Assisted in creating weekly staff schedules to optimize coverage during peak hours.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Server
Marufuku ramen
Austin, Tx
08.2024 - 04.2025
- Delivered outstanding customer service in high-pressure dining setting, enhancing guest experience.
- Coordinated with kitchen staff to ensure prompt meal delivery, supporting customer satisfaction.
- Processed customer orders with accuracy and speed, contributing to overall service efficiency.
Server
El Chile Cafe Y Cantina
Austin, Texas
04.2024 - 04.2025
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest experience.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Took and processed customer orders accurately and efficiently.
- Welcomed guests upon arrival and presented menus to facilitate ordering.
- Recommended menu items to enhance customer dining experience.
- Recommended and promoted desserts, appetizers, and specialty drinks, contributing to increased sales.
- Coordinated with kitchen staff to ensure timely meal delivery, improving overall service efficiency.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Assisted with training new servers on menu offerings and procedures.
- Handled cash transactions and balanced cash register at shift end.
Server/Bartender
Marriott Hotel
Lincoln, NE
04.2023 - 04.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Greeted customers, answered questions, and recommended specials to enhance dining experience and drive sales.
- Recommended menu items to enhance customer dining experience.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Prepared drinks according to standard recipes.
- Prepared and served a variety of beverages to hotel guests.
- Maintained cleanliness and organization of the bar area.
- Managed inventory levels for bar supplies and ingredients to maintain operational efficiency.
- Collaborated with kitchen staff to coordinate meal delivery, ensuring timely service for guests.
- Addressed complaints to kitchen staff and served replacement items.
- Addressed guest inquiries and concerns promptly and professionally.
- Maintained cleanliness and organization of dining and service areas.
- Cleaned tables and chairs to prepare dining area for next customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Stayed informed about daily specials, new menu items, promotions.
- Refilled condiment containers to ensure availability for customers. and napkin containers during slack periods.
- Set up tables in between patrons to reduce wait times.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Education
Hospitality Administration And Management
ITM IHM
Mumbai, Maharashtra 03.2019 - 03.2022
Skills
- Staff training
- Inventory management
- Customer service
- Health compliance
- Team leadership
- Financial reporting
- Effective communication
- Employee schedule management
- Inventory control and record keeping
Languages
English
Full Professional
A1
Hindi
Full Professional
A1
Marathi
Native/ Bilingual
A1
References
References available upon request.
Timeline
Restaurant Manager
Madras Dosa Co.
04.2025 - 04.2026
Server
Marufuku ramen
08.2024 - 04.2025
Server
El Chile Cafe Y Cantina
04.2024 - 04.2025
Server/Bartender
Marriott Hotel
04.2023 - 04.2024
Hospitality Administration And Management
ITM IHM
03.2019 - 03.2022