Student at Pennsylvania State University - To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Front Desk Attendant
On-Campus Job Pennsylvania State University HB
Middletown, PA
03.2021 - Current
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Oversaw fast-paced front desk operations and guests' needs at busy facility.
Collected deposits, fees and payments.
Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
Intern
OnGraph Technology Pvt Ltd
Noida, Uttar Pradesh
06.2018 - 08.2018
Sorted and organized files, spreadsheets and reports.
Analyzed problems, identified solutions and made decisions.
Interacted with customers by phone, email or in-person to provide information.
Completed research, compiled data, updated spreadsheets and produced timely reports.
Worked on projects using knowledge gained in classes to put together recommendations for issues.
Learnt about Bootstrap and coding with C++. Gained exposure to the basics of the coding and photo-shopping according to client’s order.
Student Teacher Intern
Gaia Public School
Noida, Uttar Pradesh
01.2019 - 11.2019
NGO, teaching underprivileged children, Have taught underprivileged kid through an -initiative run by Rama foundation 2019
Stood in for teachers, checking lesson plans to provide consistent teaching to students.
Collaborated with teaching staff to implement coordinated educational strategies and student support networks.
Developed lesson plans that incorporated mandated topics and included immersive activities for student engagement.