Akua DiGregorio - Davis
Bushkill,PA
Summary
I'm detail-oriented, reliable, and always ready to learn something new. Well-organized with excellent communication, customer service, and multitasking skills. I have an observant nature and a strong focus on safety. I'm a motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
25
25
years of professional experience
Work History
Seasonal Personal Vehicle Driver
UPS
Stroudsburg, PA
12.2021 - 01.2022
- This seasonal position required me to deliver overflow of packages during the holiday season in my personal vehicle
- I practiced efficiency and organization as I built a manifest of packages, scanned them with a device and loaded them into my vehicle in order of delivery
- Drove safely to residential and business locations and delivered packages while using excellent customer service
- Logged in and out with hours and mileage on the UPS device and returned any undeliverable packages back to the hub.
Administrative/ Employment Verifier
Advanced Data
Milford, PA
01.2012 - 01.2014
- Researched, collected and verified employment information of applicants for mortgages
- Inquiries were made by phone calls, faxes, emails, and internet searches.
Retail Business Owner
NY Beauty Supply
Port Jervis, NY
01.2011 - 01.2012
- Management, sales, customer service, inventory, training, payroll/ accounting, marketing, advertising.
Machinist
Dimension Design LLC
Brodheadsville, PA
01.2010 - 01.2011
- Programmed and operated CNC lathe and mill to design racing components
- Finishing work including polishing, sanding, deburring, and sandblasting.
Police Dispatcher / Communications
Alexandria Police Department
Alexandria, VA
04.2000 - 10.2002
- I was responsible to handle the telephone calls, both emergency and non-emergency from the public, other law enforcement agencies, from our officers, and many others
- I handled the radio and the call assignment and dispatching of the calls to the officer
- I was responsible for all routine radio work in the city, including call dispatching and ordering of certain auxiliary services, such as tow trucks, animal control and other city services
- In addition to the initial dispatching of calls, I was responsible for routinely receiving and logging arrivals at calls, logging clearances from calls, dispatching to and clearing from administrative service details (periods of unavailability which include equipment maintenance, arrest transportation, and so on), and logging to and clearing from on-view incidents, which include traffic stops.
Motor Vehicle / Licensing Representative
New York State Department of Motor Vehicles
Jamaica, NY
04.1997 - 02.1999
- Part-Time: provided quality customer service, issued secure documents, and verified identification documents
- I had substantial contact with members of the public seeking services or information.
Education
Certificate in Real Estate Sales -
Pocono Real Estate Academy
11.2022
Associate of Applied Science in Architectural Technology -
New York Institute of Technology
01.1990
Certificate in CNC Machinist -
Johnson College
Skills
- Billing
- Customer service
- Administrative assistant
- Computer
- Organizing
- Research
- Accounts Payable
- Accounts Receivable
- Office Management
- Box Truck
- Dispatching
- Machining
- CNC lathe
- CNC milling machine
- CNC programming
- Delivery Driver Experience
- Calipers
- Micrometer
- Blueprint Reading
- Customer service
- Administrative experience
- Organizational skills
- Computer skills
Timeline
Seasonal Personal Vehicle Driver
UPS
12.2021 - 01.2022
Administrative/ Employment Verifier
Advanced Data
01.2012 - 01.2014
Retail Business Owner
NY Beauty Supply
01.2011 - 01.2012
Machinist
Dimension Design LLC
01.2010 - 01.2011
Police Dispatcher / Communications
Alexandria Police Department
04.2000 - 10.2002
Motor Vehicle / Licensing Representative
New York State Department of Motor Vehicles
04.1997 - 02.1999
Certificate in Real Estate Sales -
Pocono Real Estate Academy
Associate of Applied Science in Architectural Technology -
New York Institute of Technology
Certificate in CNC Machinist -
Johnson College