Akul Bhandvalkar
Carnes Hill,MD
Summary
Customer Service Professional with expertise in critical thinking and problem-solving. Developed peer support programs that increased student retention and engagement. Trained team members in operational procedures and compliance, resulting in streamlined workflows and improved service delivery.
Overview
4
4
years of professional experience
Work History
Peer Mentor
John Edmondson High School
01.2023 - Current
- Developed and implemented peer support programs to enhance student engagement and retention.
- Guided students in academic and personal development, fostering a supportive learning environment.
- Facilitated workshops on study skills, time management, and effective communication strategies.
- Collaborated with educators to identify at-risk students and provide tailored support solutions.
- Mentored new peer mentors on best practices for student interaction and program execution.
- Led training sessions to equip peers with conflict resolution techniques and leadership skills.
Crew Coach
McDonald's Carnes Hill
05.2023 - 12.2025
- Trained new crew members on operational procedures and customer service standards.
- Facilitated onboarding sessions to enhance staff understanding of company policies.
- Monitored team performance to ensure compliance with food safety regulations.
- Assisted in maintaining inventory levels and managing stock replenishment processes.
- Demonstrated strong multi-tasking abilities by handling multiple orders simultaneously.
- Implemented best practices for cash handling and register operations among crew members.
- All rounder skilled in customer service and operations services.
Education
High School Diploma -
John Edmondson High School
Horningsea Park09.2026
Skills
- Customer Service
- Commitment to leadership
- Multitasking
- Critical thinking
- Active learning
Timeline
Crew Coach
McDonald's Carnes Hill
05.2023 - 12.2025
Peer Mentor
John Edmondson High School
01.2023 - Current
High School Diploma -
John Edmondson High School