AL CHIEN
Brea,USA
Summary
Software Product Manager at Intel with extensive experience in product launches and brand messaging enhancement. Skilled in market analysis and cross-functional collaboration, resulting in over 200,000 downloads for key software tools. Notable achievements include driving strategic business development and effective communication, leading to substantial revenue growth and cost savings.
Overview
37
37
years of professional experience
Work History
Software Product Manager
INTEL
San Diego, CA
01.2018 - Current
- Drove creation of collateral, webpages, and product briefs for oneAPI products targeting developers and internal customers.
- Produced collateral for oneAPI software tools during Intel Core and Intel Arc launches.
- Developed updated OpenCL strategy with a consolidated website and comprehensive documentation.
- Launched Intel oneAPI Rendering Toolkit webpage, achieving over 49,000 developer downloads.
- Repositioned oneAPI brand to enhance clarity of messaging for internal and external audiences.
- Managed promotion of Intel Media SDK and oneAPI Video Processing Library, resulting in over 200,000 downloads as part of Intel oneAPI Base Toolkit.
Strategic Business Development Manager
INTEL
San Diego, CA
01.2013 - 01.2018
- Identify, market and drive new business opportunities for Intel Visual Computing Products to internal Business Units and external customers.
- Launched OpenVINO toolkit (2018), which established one API toolset for Computer Vision across Intel accelerators.
- Earned Client Computing Group Recognition Award (2017) for work in establishing the Deep Learning Deployment Toolkit piece of the Computer Vision SDK in Amazon’s first deep learning camera, Deep Lens.
- Published, launched and marketed Computer Vision SDK website in coordination with Internet of Things Group.
- Drove adoption of Intel Context SDK, which became part of Intel Evo, resulting in the sales of 8Mu+ of Intel mobile CPU and 50M+ preinstalls with key OEM through 2017.
- Worked with OEM customers to incorporate the Intel Context SDK along with specific use cases such as On Table Detection resulting in 10M+ preinstalls.
- Negotiated reduced rate contract with Informatica resulting in an annual savings of $100K.
Strategic Alliances Manager
INTEL
Brea, CA
01.2007 - 01.2013
- Established strong strategic partnerships and Identify new business opportunities to promote Intel Services, grow revenue, reduce costs, and keep Intel relevant to partners.
- Earned Software and Services Group Recognition Award (2014) for efficient execution of strategy pivot and termination negotiation of contracts resulting in $8M savings.
- Received 2012 Division Recognition Award for negotiating deal with world’s largest PC manufacturer, Lenovo, to deliver 18M+ preinstalls of the Win7/Win8 storefront across all Lenovo branded products, which included Intel’s AppUp taskbar.
- Established online B2C AppUp store as key part of manufacturer’s strategy with 330K+ application downloads.
- Provided outstanding account management and customer support to key customers under tight schedules, which led to successful AppUp Center demonstration at 2010 CES Keynote. Earned Division Recognition Award (2010).
Marketing Manager
INTEL
China
01.2005 - 01.2007
- Developed and marketed new, cutting-edge program that enabled distributors to bundle Intel software with hardware and then sell it directly online to manufacturers.
- Managed team of five to launch software products and get distributors online.
- Received Intel IT Achievement Award (2006) for creation of innovative 'Channel Marketplace' IT solution, which allowed distributors to bundle Intel software with hardware and sell bundle online to system integrators, a first move into e-commerce for most distributors.
- Increased Intel’s market penetration and added financial value to distributors.
- Earned Software and Services Group Recognition Award (2007) for successful launch of 'Channel Marketplace' within in Korea, Taiwan and Thailand.
- Distributors pleased with new online distribution channel and ability to control pricing.
- Generated $100M in one year by creating, implementing and managing e-commerce site with 3rd party hardware vendors for channel resellers to purchase platform solutions.
Distribution Marketing Manager
INTEL
Singapore
01.2004 - 01.2005
- Managed 50 distributors to sell and deliver products across APAC.
- Optimized complex, multitier supply chain system.
- Created, implemented and managed two Next Generation Distribution Model Program pilots, which eliminated numerous downstream distributors and gave sales team direct access to decision makers and final system integrators.
- Decreased supply chain throughput time by five days throughout APAC to distributors via streamlining process and decreasing touch points, which increased downstream sales by 25%.
- Reduced supply chain costs for Intel and distributors by managing overall costs and implementing cost sharing system.
- Increased market segment share in India by developing new 'Direct Ship Program' for components, which significantly lowered distributor’s total purchase time and freight costs.
- Successful program was replicated in Australia and Asia.
- Analyzed open market trends and pricing data to closely monitor regional supply and inventory, better understand competitors’ actions and focus sales team on high-potential opportunities.
Manager/Director, PC Market Segment
AGILYSYS (former PIONEER-STANDARD ELECTRONICS)
Los Angeles, CA
01.1994 - 01.2004
- Promoted to develop and oversee $320M North American division that sold high volume components (memory, hard drives) to PC manufacturers.
- Managed P&L, inventory levels, key relationship and team of ten sales personnel.
- Received President’s Club Award (2001) for growing annual revenue to $320M from $80M (300% increase) over six years.
- Built business case supporting advantages of high volume, quick inventory turnovers and associated cash flow.
- Implemented new relationship building strategy and infrastructure as well as product lines to meet customer needs.
- Negotiated successful worldwide joint venture with largest Asia distributor using strong relationship building skills, industry and local knowledge, and fluency in Mandarin to secure long-term revenue-generating distribution deals.
- Recognized as top-selling distributor of Intel volume products four years in a row.
- Developed strong relationships with key customers and vendors to expand channel sales and proactively identify new business opportunities.
- Received management recognition award from Intel, despite being an external partner, for selling $20M worth of obsolete memory products by leveraging relationships and technical manufacturing knowledge.
Field Application Engineer
Arrow Electronics
01.1992 - 01.1994
Staff Engineer
Mantech
01.1990 - 01.1992
Associate Engineer
McDonnell Douglas Aircraft
01.1989 - 01.1990
Education
BACHELOR OF SCIENCE - ELECTRICAL ENGINEERING
University of Southern California
Los Angeles, CASkills
- Product management
- Market analysis
- Business development
- Customer engagement
- Stakeholder management
- Cross-functional collaboration
- Project management
- Stakeholder communication
- Go-to-market strategy
- Effective communication
- Problem solving
- Business development support
Accomplishments
Intel: Software and Services Group Recognition Award (2007 & 2014), Client Computing Group Recognition Award (2017) Division Recognition Award (2010, 2012, 2018, & 2021), IT Achievement Award (2006).
Pioneer-Standard Electronics: President’s Club Award (2001).
Languages
Chinese (Mandarin)
Professional
Websites
Timeline
Software Product Manager
INTEL
01.2018 - Current
Strategic Business Development Manager
INTEL
01.2013 - 01.2018
Strategic Alliances Manager
INTEL
01.2007 - 01.2013
Marketing Manager
INTEL
01.2005 - 01.2007
Distribution Marketing Manager
INTEL
01.2004 - 01.2005
Manager/Director, PC Market Segment
AGILYSYS (former PIONEER-STANDARD ELECTRONICS)
01.1994 - 01.2004
Field Application Engineer
Arrow Electronics
01.1992 - 01.1994
Staff Engineer
Mantech
01.1990 - 01.1992
Associate Engineer
McDonnell Douglas Aircraft
01.1989 - 01.1990
BACHELOR OF SCIENCE - ELECTRICAL ENGINEERING
University of Southern California
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