Vartika Sharma
San Diego,CA
Summary
Results-driven and highly skilled banking software product manager with 10 years of experience developing and executing customized plans to increase revenue, market share, and relevance in the marketplace. Provides strategic value to stakeholders including leveraging trends in customer industries/marketplaces to shape solutions and approaches. Open and clear communicator with demonstrated strategic vision and disciplined execution.
Overview
14
14
years of professional experience
Work History
Software Product Manager
Truist Bank
10.2017 - Current
- Achieved 90%+ team predictability scores by transforming from a project-based organization to a product mindset, making dependencies visible, and prioritizing with big room planning.
- Increased value flow by 20% by focusing Agile Release Teams (ARTs) around value streams and establishing user story and feature writing best practices.
- Created implemented and promoted new deposit products, to meet customer needs and business objectives.
- Optimized retail deposit growth and revenue by analyzing product profitability and competitive data.
- Led effort to mitigate any compliance, operational and reputational risks that impact deposit customer.
- Implemented regulatory changes and migrated from products heavily reliant on punitive fees to products that are relationship and service based.
- Maximized operational efficiency by coaching and mentoring. product managers and analysts on various product management and development initiatives.
- Spearheaded projects with Technology, Operations and Marketing to develop comprehensive product solutions with optimized revenue benefits.
Senior Software Automation Lead
Bank of America
07.2016 - 09.2017
- Managing and planning several critical initiatives for Retail Banking applications to launch Deposits products, and change fee structure .
- Partnered with cross-functional teams responsible for the conceptualization, timely production, marketing, and sales of the products.
- Involved in Defining Project roadmap and work with global technology teams to determine the scope of the project and provide estimates.
- Development project for Associate and vendor Risk using Agile Methodology including SCRUM.
- Ensuring requirements for internal technology projects align to operational standards.
- Maximized awareness of the product line through targeted advertising, and Distribution Channel initiatives.
- Created revenue-generating opportunities and pioneered innovative sales strategy in new markets to improve the bottom line.
- Developed strategies to position co-branded cards to shape and capitalize on emerging customer and market needs.
- Cultivated strong professional relationships with industry and co- brand partners by creating focused credit card campaigns to drive long-term business development.
Senior Software Consultant
Bank Of America
04.2012 - 05.2014
- Managed platform for deposits and various fee processing systems.
- Ensured cross sales were optimized and customer focus maintained while ensuring Key Performance Indicators of the call center were consistently met.
- Responsible for all business aspects: hiring, budget, and strategic direction.
- Performed research and analysis to develop new projects, proposals and system modifications.
- Directed software design and development to meet client needs for functionality and performance.
Software Developer
Jaypee Group
06.2010 - 04.2012
- Revised, modularized and updated old code bases to modern development standards, reducing operating costs, and improving functionality.
- Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Translated customer requirements into written use cases.
Education
Master of Science - Computer Science
The University of Texas At Arlington
Arlington, TX06.2016
Bachelor of Science - Computer Science
University of Rajasthan
India05.2009
Skills
Techniques:
Product Management User Experience (UX) Digital Strategy
Product Strategy Agile Project Management
Tools and Frameworks:
Agile Methodologies Scrum JIRA and TFS Databases (SQL) and AWS
Google Analytics and Power BI
Accomplishments
- Conceptualized and launched innovative Certificate of Deposits and Promotional Savings Products with limited IT and Operational Resources
- Worked with a 35-member cross-functional team of software engineers, UX designers, and business analysts
in 2 countries to deliver multiple software products based on user research. - Increased total consumer deposits by 7 % within 6 months by implementing the introduction of promotional rates
- Streamlined and integrated 25 deposit products to 8 core products which reduced IT maintenance and training
- Pioneered retention activities resulting in decreased deposit balance attrition by 4%
- Promoted open communication between stakeholders, software engineers, and marketing which improved
the accuracy and speed of feature delivery by 35%.
Timeline
Software Product Manager
Truist Bank
10.2017 - Current
Senior Software Automation Lead
Bank of America
07.2016 - 09.2017
Senior Software Consultant
Bank Of America
04.2012 - 05.2014
Software Developer
Jaypee Group
06.2010 - 04.2012
Master of Science - Computer Science
The University of Texas At Arlington
Bachelor of Science - Computer Science
University of Rajasthan