AL CRISTALES
SAN ANTONIO,TX
Summary
Strategic Customer Service Sales Representative committed to driving consistent customer and revenue growth with strong networking and prospecting skills. Skillful in converting leads into customers, keeping accounts serviced and maintaining competitive sales numbers. Excellent relationship-building, communication and multitasking abilities.
Overview
15
15
years of professional experience
Work History
Sales Specialist
Wells Fargo
San Antonio, TX
12.2014 - 05.2024
- Developed and implemented sales strategies to increase customer base.
- Participated in team meetings to review progress against objectives set by management.
- Resolved customer complaints in a timely manner.
- Identified opportunities for cross-selling products or services within existing accounts.
Sales and Marketing Representative
ARM / Vivint Inc
Provo, UT
06.2009 - 10.2014
- Maintained accurate records of all sales activities using CRM software.
- Developed and implemented marketing strategies to drive sales growth.
- Generated leads through cold-calling, networking events, and digital campaigns.
- Attended regular training sessions to stay up-to-date on company policies and procedures.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
Some College (No Degree) - Economics
Utah Valley University
Orem, UTSkills
- Needs Assessment
- Fluent in Spanish
- Relationship selling
- Inquiry Handling
- Client Relations
- Team Collaboration
- Upselling and Cross Selling
- Sales Presentations
- Cold-calling
- Relationship Building
Accomplishments
- Vivint Sales Team achieved 4th Place in National Sales Competition
Timeline
Sales Specialist
Wells Fargo
12.2014 - 05.2024
Sales and Marketing Representative
ARM / Vivint Inc
06.2009 - 10.2014
Some College (No Degree) - Economics
Utah Valley University