Al Lewis
Feasterville,PA
Summary
Resourceful sales, service, and operational team player, possessing beneficial prioritization, multitasking and planning abilities to juggle responsibilities. Offering several years of work ethic, integrity, and hands-on experience handling a cornucopia of administrative duties and tasks. Seeking only earnest stability and growth.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lead BDC Coordinator
Mall Chevrolet
Cherry Hill, NJ
02.2024 - 06.2024
- Assisted with marketing, sales, service, data base maintenance, and enhanced customer retention processes.
- Researched emerging marketing technologies advancing sales growth.
- Attended regular training sessions to maintain best practices.
- Resolved customer complaints in a timely manner while upholding company standards.
- Trained employees on best practices and various company processes.
- Guided employees in handling difficult or complex problems.
- Prepared reports required by management.
Internet Sales Manager (Trainee)
Ciocca Kia and Subaru of Ewing
Ewing, NJ
06.2023 - 06.2024
- Managed and monitored online marketing campaigns to ensure maximum ROI.
- Analyzed customer data to identify trends in web traffic, demographics, and purchases.
- Created reports on website performance metrics such as page views, unique visitors and conversion rates.
- Monitored industry trends to stay ahead of best practices and competition in the general market.
- Created content for YouTube and social media channels to increase brand awareness and engagement.
- Optimized website navigation structure to improve user experience and search engine rankings.
- Designed promotional campaigns using email and CRM marketing automation tools.
- Set and achieved monthly sales targets.
- Prepared detailed reports on internet sales performance and presented findings to senior management.
- Trained and supervised internet sales staff.
- Monitored online customer inquiries and ensured prompt and professional responses to enhance customer satisfaction.
- Maintained relationships and followed up with customers.
- Resolved customer complaints regarding sales and service.
Lead BDC Coordinator
Scott Harvey Auto
Ewing, NJ
12.2018 - 06.2022
- Assisted with marketing, sales, service, data base maintenance, and enhanced customer retention processes.
- Researched emerging marketing technologies advancing sales growth.
- Attended regular training sessions to maintain best practices.
- Resolved customer complaints in a timely manner while upholding company standards.
- Trained employees on best practices and various company processes.
- Guided employees in handling difficult or complex problems.
- Prepared reports required by management.
Internet Manager
Mike Piazza Honda and Piazza VW
Langhorne, PA
09.2009 - 12.2018
- Managed and monitored online marketing campaigns to ensure maximum ROI.
- Analyzed customer data to identify trends in web traffic, demographics, and purchases.
- Created reports on website performance metrics such as page views, unique visitors and conversion rates.
- Monitored industry trends to stay ahead of best practices and competition in the general market.
- Created content for YouTube and social media channels to increase brand awareness and engagement.
- Optimized website navigation structure to improve user experience and search engine rankings.
- Designed promotional campaigns using email and CRM marketing automation tools.
- Set and achieved monthly sales targets.
- Prepared detailed reports on internet sales performance and presented findings to senior management.
- Trained and supervised internet sales staff.
- Monitored online customer inquiries and ensured prompt and professional responses to enhance customer satisfaction.
- Maintained relationships and followed up with customers.
- Resolved customer complaints regarding sales and service.
Sales
Colonial Subaru and VW
Feasterville, PA
09.2008 - 09.2009
- Sales Team
Al's Sleep City
Self-employed
Hatfield, PA
09.2006 - 09.2009
- Co-owned Mattress and Furniture Business.
- Responsible for employee hiring and training.
- Responsible for inventory and warehousing.
- Responsible for marketing.
- Responsible for payroll
- Facilitated accounting and bookkeeping
- Scouted new advantageous sales locations
- Responsible for employee and delivery schedules.
Education
Associate of Arts - Liberal Arts and Sciences
BCCC
Newtown12-2012
Renewable Energies
PSU
Abington, PASkills
- CRM Software
- Customer Service
- Enhanced Sales Techniques
- Business Development
- Best Practices Implementation
- Data Entry
- Project Management
- Business Administration
- Database Management
- Consulting
- Scheduling and calendar management
Affiliations
- Single Father
- Life Guard and Soccer Coach
Languages
English
Full Professional
Accomplishments
- Dean's list
Certification
- CPR
References
References available upon request.
Timeline
Lead BDC Coordinator
Mall Chevrolet
02.2024 - 06.2024
Internet Sales Manager (Trainee)
Ciocca Kia and Subaru of Ewing
06.2023 - 06.2024
Lead BDC Coordinator
Scott Harvey Auto
12.2018 - 06.2022
Internet Manager
Mike Piazza Honda and Piazza VW
09.2009 - 12.2018
Sales
Colonial Subaru and VW
09.2008 - 09.2009
Al's Sleep City
Self-employed
09.2006 - 09.2009
Associate of Arts - Liberal Arts and Sciences
BCCC
Renewable Energies
PSU