Alaa Alhaj
San Francisco,CA
Summary
Motivated business professional bringing 10+ years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
6
6
years of professional experience
Work History
Owner
Marina Deli
03.2019 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Trained and developed team members to build human capital.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Generated revenues yearly and effectively capitalized on industry growth.
- Discovered areas of improvement by generating quarterly operational and sales reports.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Managed large budgets, collaborating with other departments to eliminate redundancies.
- Worked with marketing teams to create print and online advertisements to bring in new customers.
- Prepared annual budgets with controls to prevent overages.
- Assessed damaged materials and notified maintenance personnel of needed repairs.
- Put together realistic budgets based upon costs and fees for successfully operating business.
District Account Manager
Infinty Energy (solar)
01.2018 - 04.2023
- Helped to resolve invoice disputes fairly and communicated results to customers.
- Implemented proven sales programs and strategies designed to increase customer conversion rates.
- Analyzed monthly results and communicated directly with customer organizations about results.
- Managed portfolio of customers with annual revenue averaging $[Amount].
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed accounts to retain existing relationships and grow share of business.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Education
Bachelor of Business - Business
San Francisco State University
San Francisco, CA05.2021
Skills
- Accounts Payable and Accounts Receivable
- Product Branding
- Finance and Accounting Operations
- Systems Thinker
- Budget Development
- Capital Expenditure Planning
- Build Revenue Streams
- Contract Negotiation Expertise
- Operational Analysis
- Negotiation
- Employee Motivation and Performance
- Investor Relations
- Coaching and Mentoring
- Sales Growth
- Cash Flow Optimization
- Staff Management
- Marketing and Advertising
- Profit and Loss
- Business Planning
- Marketing
- Sales Leadership
- Business Administration
Accomplishments
graduated from CHP academy as a cadet (volunteer)
Languages
Arabic
Native or Bilingual
Timeline
Owner
Marina Deli
03.2019 - Current
District Account Manager
Infinty Energy (solar)
01.2018 - 04.2023
Bachelor of Business - Business
San Francisco State University