A'lacia Wells
Pearl,MS
Summary
Proven track record of enhancing customer satisfaction and team efficiency, notably at Crumbl Cookies. Skilled in food safety and sanitation, alongside being an adept team player. Excelled in fostering long-term patient relationships at Fowler ProChiropractic, demonstrating exceptional customer service and active listening abilities. Achieved significant improvements in quality control and operational workflow.
Overview
2
2
years of professional experience
Work History
Baker
Crumbl Cookies
02.2024 - 06.2024
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Chiropractic Assistant
Fowler ProChiropractic
11.2023 - 06.2024
- Developed strong relationship with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
ClickList Associate
Kroger
10.2022 - 10.2023
- Adhered to food safety guidelines when handling perishable items, ensuring optimal freshness upon delivery or pickup.
- Trained new ClickList associates, sharing best practices and promoting a positive team environment.
- Maximized sales by suggesting additional items or substitutes based on customer preferences during order confirmation calls.
- Facilitated seamless communication between departments, ensuring timely delivery of products.
Education
Bachelor of Science - Biological Sciences
University of Mississippi
University, MS05.2028
High School Diploma -
Brandon High School
Brandon, MS05.2024
Skills
- Team Player
- Customer Service
- Active listener
- Food safety and sanitation
- Adaptive and creative
- Dough handling
- Quality Control
- Opening and closing duties
Timeline
Baker
Crumbl Cookies
02.2024 - 06.2024
Chiropractic Assistant
Fowler ProChiropractic
11.2023 - 06.2024
ClickList Associate
Kroger
10.2022 - 10.2023
Bachelor of Science - Biological Sciences
University of Mississippi
High School Diploma -
Brandon High School
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