Alacyess Hill
Greenville,SC
Summary
Dedicated healthcare professional with experience in patient care and support. Known for strong attention to detail and adaptability, contributing to efficient patient flow and satisfaction. Eager to leverage skills in a dynamic healthcare environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Services Technician
Prisma Urgent Care
Greenville, SC
10.2025 - Current
- Assist patients with check-in and registration processes.
- Collected and recorded patient information accurately.
- Coordinated patient flow between waiting and treatment areas.
- Supported healthcare providers during patient examinations.
- Educated patients on care procedures and follow-up instructions.
- Responded to patient inquiries with empathy and professionalism.
Home Health Caregiver
Always Best Care
Greenville, SC
01.2025 - 09.2025
- Assisted patients with daily living activities and personal care needs.
- Monitored patient health by checking vital signs and reporting changes.
- Provided companionship and emotional support to enhance patient well-being.
- Collaborated with family members to discuss patient care plans and needs.
- Ensured a safe and clean environment by following hygiene protocols.
- Maintained a clean and safe environment for the client; changing bed linens, cleaning bathrooms, vacuuming carpets, washing dishes, laundry.
Patient Billing Representative
Elevate Patient Financial Services
Remote
02.2020 - 12.2024
- Processed patient billing inquiries and resolved discrepancies efficiently.
- Managed patient account updates using electronic health record systems.
- Reviewed claims for accuracy and compliance with regulations.
- Assisted patients with payment plans and financial assistance options.
- Coordinated with insurance providers to verify coverage and benefits.
- Maintained detailed records of communications and transactions securely.
Education
Diploma in Practical Nursing -
ECPI University
Greenville, SC06-2026
High School Diploma -
Greenwood High School
Greenwood, SC01-2013
Skills
- Medical documentation
- Patient care
- Health information management
- Vital signs monitoring
- Team collaboration
- Appointment scheduling
- Problem resolution
- Patient care coordination
- Healthcare software navigation
- Adaptable and flexible
- Infection control procedures
- Data verification
- Medical equipment operation
- Specimen collection proficiency
- Electronic health records management
- Call coordination
- Data entry proficiency
- Medical terminology
- Technical support
Certification
BLS-CPR Certified
Timeline
Patient Services Technician
Prisma Urgent Care
10.2025 - Current
Home Health Caregiver
Always Best Care
01.2025 - 09.2025
Patient Billing Representative
Elevate Patient Financial Services
02.2020 - 12.2024
Diploma in Practical Nursing -
ECPI University
High School Diploma -
Greenwood High School