Aladdra Lombard
Harvey,Louisiana
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment.
Overview
6
6
years of professional experience
Work History
Associate
Target
1731 Manhattan Blvd, Harvey, LA 70058
11.2021 - Current
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction significantly within department.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained overall safe work environment to reduce safety risks.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Associate
Walmart
3265 Manhattan Blvd, Harvey, LA 70058
12.2020 - 11.2021
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction significantly within department.
- Educated new hires on company policies and procedures by designing and developing training program.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
Security Officer
Allied Universal Security Services
1350 Port of New Orleans, New Orleans 70130
12.2019 - 12.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Manager
McDonald's
1505 Manhattan Blvd
12.2016 - 12.2019
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Established and updated work schedules to account for changing staff levels and expected workloads.
Education
Associate of Science - Business Administration
Delgado Community College
New Orleans, LA12.2022
Skills
- Work Planning and Prioritization
- Planogram Creation
- Merchandise Inspection
- Cash Register Operations
- Critical Thinking
- Microsoft
- Computer Skills
- Customer Service
Timeline
Associate
Target
11.2021 - Current
Associate
Walmart
12.2020 - 11.2021
Security Officer
Allied Universal Security Services
12.2019 - 12.2020
Manager
McDonald's
12.2016 - 12.2019
Associate of Science - Business Administration
Delgado Community College