Alaena Frazier
Lakewood,WA
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
10
10
years of professional experience
Work History
Private Nanny
Self-employed
Tacoma, WA
01.2015 - Current
- Planned age-appropriate educational activities designed to promote learning and development.
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
- Administered medication according to parental instructions.
- Participated in professional development activities such as trainings or workshops related to childcare topics.
- Administered basic first aid techniques when needed while monitoring health conditions closely.
- Responded quickly in emergency situations using sound judgment and problem solving skills.
- Maintained a safe, healthy and nurturing environment for the children in their home.
- Organized and planned a variety of activities to stimulate physical, mental and emotional growth for the children.
Front Desk Receptionist
Travel Lodge Hotel
Fife, WA
02.2017 - 01.2024
- Performed administrative duties such as filing documents, preparing correspondence.
- Greeted guests upon arrival, provided customer service and checked-in and checked-out hotel guests.
- Participated in monthly inventory counts to ensure accurate stock levels are maintained.
- Served as first point of contact for emergency situations requiring evacuation or security personnel.
- Assisted in training new front desk clerks on proper procedures and protocols.
- Assisted guests with check-in and check-out procedures as needed.
- Stocked supplies at the front desk such as forms, stationery items, brochures.
- Balanced end-of-shift reports on a daily basis to ensure accuracy of transactions.
- Conducted regular audits of front desk operations to ensure compliance with established standards.
Education
High School Diploma -
Franklin Pierce High School
Tacoma, WA06-2014
Skills
- Administrative Support
- Inventory Control
- Problem-solving skills
- Front Office Management
- Time Management
- Work Prioritization
- Administrative Skills
Timeline
Front Desk Receptionist
Travel Lodge Hotel
02.2017 - 01.2024
Private Nanny
Self-employed
01.2015 - Current
High School Diploma -
Franklin Pierce High School