Alahnie Bailey
Jamaica,New York
Summary
Energetic Professional, successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Offers over 3 years working in the service industry. Proven skills in responding to emergency situations and maintaining calm demeanor under pressure.
Overview
3
3
years of professional experience
Work History
Supervisor
Grill 57
New York, NY
11.2023 - Current
- Provided feedback on employee performance.
- Provided one-on-one support to ensure successful completion of training objectives.
- Prepared drinks according to standard recipes.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Monitored dining room for cleanliness and proper set-up at all times.
Server
Journey NYC
New York, NY
11.2022 - 06.2023
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Server
Bobby Van's Steakhouse And Grill - Broad St
Jamaica, New York
03.2021 - 08.2023
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Operated POS terminals to input orders, split bills and calculate totals.
- Recorded meal selections and transactions in microsystem to deliver prompt service.
- Addressed complaints to kitchen staff and served replacement items.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Skills
- Special dietary requirements
- Food safety understanding
- Wine pairings
- Effective customer upselling
- High-volume dining
- Relationship management
References
- Dimaex Louis Charles
Manager at Grandeur Hospitality
(631) 896-2547
- Brock Lowery
Manager At Grill 57
(570)423-8146
Additional Information
- Licenses & Certifications: Food Handlers License
Timeline
Supervisor
Grill 57
11.2023 - Current
Server
Journey NYC
11.2022 - 06.2023
Server
Bobby Van's Steakhouse And Grill - Broad St
03.2021 - 08.2023