Summary
Overview
Work History
Education
Skills
Professional Highlights
References
Timeline
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Alaijah Reid

Margate,Florida

Summary

Skilled Verification Specialist/ former bachelors first generation graduate focused on maximizing Verification success through effective use of knowledge, fast pace learner and teamwork abilities. Top-notch communicator with excellent time management, administrative and customer service skills.

Overview

6
6
years of professional experience

Work History

Insurance Verification and Authorization Specialist

My Group OB/GYN
08.2022 - 03.2024
  • Checking insurance information, verify patient eligibility and insurance coverage for medical services
  • Build and maintain relationships with insurance companies, process prior authorization requests, answer patient and insurance company inquire, resolved any claims issues with insurance companies, excellent customer service skills, maternity verification, detail-oriented insurance verification specialist with strong problem-solving skills and a commitment to accuracy and efficiency.

Medical Receptionist/Medical Assistant

Doctor’s United Group
03.2019 - 07.2022
  • Greet and attend to patients in person and over the phone, professionally assist doctors, staff, visitors, and patients., Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs, answer all phone calls in a professional and courteous manner, Perform all duties within HIPAA regulations, Maintain confidentiality of all doctors, staff, and patient information, Schedule appointments between doctors and patients, liaise between medical departments with discretion and professionalism, adhere to policy and procedures during all activates, assist with admissions/treatment as per agreed protocols, ensure that stock levels are adequate and orders are made timeously, Communicate medical results to patients under clinical supervision, Complete accurate documentation of patient visits, Taking patient medical histories, Explaining treatment procedures to patients, Preparing patients for examination, Assisting the physician during exams, Collecting and preparing laboratory specimens, Performing basic laboratory tests, Instructing patients about medication and special diets, Preparing and administering medications as directed by a physician, Transmitting prescription refills as directed, Drawing blood, Taking electrocardiograms

Front Desk Associate

North Shore Medical Center
10.2017 - 02.2019
  • Scheduling appointments for patients, physicians and staff; Coordinating lunches provided by drug representative, assisting with medical records, Collecting balances from patient accounts
  • Completing IET’s, Refiling claims, coding office visits, locking office notes, verifying insurance and assist with policy formulation and administration
  • Manage day-to-day business operations, including Accounts Payable and Accounts Receivable
  • Maintaining supervision data forms for physician assistants; tracking CME credits for all providers;

Education

Bachelors - General Health Science

Florida A&M University
05.2023

Medical Assistant Technician Program

Florida Career College
02.2019

Diploma -

South Plantation High School
06.2018

Skills

  • International mobility management
  • Issue Research
  • System installations
  • Analytical Thinking
  • Collaboration
  • Detail Oriented
  • Documentation
  • Multi Tasking, Database
  • Clinic and Accuracy
  • Customer Service

Professional Highlights

  • Willing to travel
  • CPR certification
  • Medical/clinical background
  • Strong knowledge of electronic medical record systems
  • Strategy development, performance innovation
  • Excellent interpersonal skills; excellent customer service skills
  • Self-starter; motivated; mission oriented; take pride in work performance
  • Perform multiple tasks simultaneously; take the proactive approach; work independently or as a team member; able to work as a leader or a follower
  • Wonderfully articulate with outstanding phone etiquette and written/verbal communications skills

References

Can furnish academic transcripts, professional and personal character references of the highest caliber upon request

Timeline

Insurance Verification and Authorization Specialist

My Group OB/GYN
08.2022 - 03.2024

Medical Receptionist/Medical Assistant

Doctor’s United Group
03.2019 - 07.2022

Front Desk Associate

North Shore Medical Center
10.2017 - 02.2019

Bachelors - General Health Science

Florida A&M University

Medical Assistant Technician Program

Florida Career College

Diploma -

South Plantation High School
Alaijah Reid