Alain Abraham
North Bergen,NJ
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level within healthcare. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Patient Transport
St. Joseph's Hospital And Medical Center
06.2023 - Current
- Demonstrated flexibility in adapting to changing priorities during shifts while maintaining a high level of performance under pressure.
- Provided emotional support to patients and their families during challenging times, fostering a positive hospital experience.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.
Concierge
Overlook Management
08.2016 - Current
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
Security Supervisor
U.S. Security
03.2016 - 04.2023
- Prepared and submitted reports to keep management informed of security activities and developments.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
Shipping and receiving
Sears
05.2016 - 01.2019
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Handled day-to-day shipping and receiving overseeing multiple packages per day.
- Compared shipping orders and invoices against contents received to verify accuracy.
Security Officer
Strikeforce Protective Services
10.2015 - 02.2016
Shift Supervisor
Gateway Security
09.2015 - 10.2015
Compliance Supervisor
Strike Force Protective Services
05.2014 - 07.2015
- Addressed compliance issues by developing and implementing corrective action plans.
- Identified, investigated and documented compliance violations and recommended corrective measures.
- Responded to employee inquiries regarding compliance regulations and procedures.
Floating Security Officer
Gateway Security
09.2011 - 10.2013
- Conducted regular patrols of key areas to spot and control security concerns.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Security Officer
Mecca Security
05.2011 - 08.2011
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Customer Service Rep./Department Advisor/Sale Rep
Sears
09.2008 - 06.2011
- Resolved concerns with products or services to help with retention and drive sales.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Diploma -
West Orange High School
West Orange, NJ 09.2003 - 05.2007
Skills
Customer Service Rep
Certification
CRCST Provisional
Timeline
Patient Transport
St. Joseph's Hospital And Medical Center
06.2023 - Current
Concierge
Overlook Management
08.2016 - Current
Shipping and receiving
Sears
05.2016 - 01.2019
Security Supervisor
U.S. Security
03.2016 - 04.2023
Security Officer
Strikeforce Protective Services
10.2015 - 02.2016
Shift Supervisor
Gateway Security
09.2015 - 10.2015
Compliance Supervisor
Strike Force Protective Services
05.2014 - 07.2015
Floating Security Officer
Gateway Security
09.2011 - 10.2013
Security Officer
Mecca Security
05.2011 - 08.2011
Customer Service Rep./Department Advisor/Sale Rep
Sears
09.2008 - 06.2011
Diploma -
West Orange High School
09.2003 - 05.2007