Alaina Albarran
Desert Hot Springs,CA
Summary
My experienced at work related is Starbucks working as a barista team, managing achieve strategic objectives. Dynamic individual with hands-on experience as of a talent for navigating challenges of making drinks. Brings strong problem-solving skills and proactive approach to new tasks when we don't know anything. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. In having connection with customers of saying "Welcome in" saying Hi, How is your day going so far? of giving are customer a warm safe environment to the community of handing a cup of coffee.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level (Starbucks) position. Ready to help team achieve company goals throughout the day.
Overview
8
8
years of professional experience
Work History
Front Desk Assistant
Eye Care Specialists
05.2018 - 08.2020
- Maintained financial accuracy by collecting copays , co-insurances and deductible.
- Took reservations over phone, in person for guests and provided confirmation information.
- Quickly answered calls and routed to proper guest or department using multiline phone system.
- Used sever system to process reservations, check-ins and check-outs for patients upcoming appointments.
- Answered customer telephone calls promptly and appropriately.
- Confirmed relevant guest information and payment methods to prevent fraud.
- Prepared and distributed team-based communications to collaboration and enhance team group.
- Executed positive demeanor to each and every visitor approaching front desk.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Transferred and directed phone calls, to correct staff members and guest.
Burger King
Cashiers
Cathedral City, CA
09.2020 - 08.2022
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Delivered complete food orders, including condiments and extras to guests and confirmed customer satisfaction with completed order.
- Reduced customer wait times by quickly operating customer window and sales register.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Starbucks
Barista, Starbucks
Desert Hot Springs
10.2021 - Current
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Education
High School Diploma -
Rancho Mirage High School
Rancho Mirage, CA06-2017
Skills
- Word processing
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Active listening
- Organization and time management
- Calm under pressure
- Time management
- Flexible and adaptable
- Attention to detail
- Multitasking Abilities
- Multitasking
- Dependable and responsible
- Organizational skills
- Critical thinking
- Decision-making
- Problem resolution
- Verbal communication
- Computer skills
Timeline
Starbucks
Barista, Starbucks
10.2021 - Current
Burger King
Cashiers
09.2020 - 08.2022
Front Desk Assistant
Eye Care Specialists
05.2018 - 08.2020
High School Diploma -
Rancho Mirage High School