Alaina Almendarez
Taylor,MI
Summary
Dedicated leader with proven ability to motivate teams to achieve operational excellence. Excellent at providing exceptional customer service to support customer loyalty and satisfaction. Skilled in training and developing team members to reach their highest potential.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Leo's Coney Island
Taylor, MI
06.2024 - Current
- Provided excellent customer service to ensure satisfaction.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Shift Lead
Tropical Smoothie Cafe
Taylor, MI
03.2023 - Current
- Trained new hires on the proper use of equipment, job duties, and safety regulations
- Managed store closing and opening procedures to ensure safety and security
- Assisted customers with inquiries, orders and complaints in a timely manner
Education
HIGH SCHOOL DIPLOMA -
Taylor High School
Taylor, MI05.2024
Skills
- Decision-making capabilities
- Work Delegation
- Employee Training
- Team leadership
- Assigning Work
- Training Assistance
- Problem-Solving
- Positive Attitude
Certification
CPR Certified
CNA Certified
Accomplishments
- Academic Honors
- Honor Roll all four years
- Student of the month multiple times
- 3.9 GPA
Timeline
Server
Leo's Coney Island
06.2024 - Current
Shift Lead
Tropical Smoothie Cafe
03.2023 - Current
CPR Certified
CNA Certified
HIGH SCHOOL DIPLOMA -
Taylor High School
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