Dynamic sales professional with strong team collaboration skills and a focus on customer satisfaction. Experienced in resolving inquiries and issues, leveraging attention to detail to ensure service excellence and enhance client loyalty. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Representative
Alexandra's Bridal Boutique
Fall River
11.2022 - Current
Assisted customers in selecting bridal gowns and accessories for special occasions.
Developed key customer relationships to increase sales.
Handled customer inquiries and resolved issues to ensure satisfaction and loyalty.
Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Analyzed customer feedback to improve products and services.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Completed day-to-day duties accurately and efficiently.
Created reports summarizing monthly sales performance data.
Ensure all sales are accurately recorded on cash registers or other systems.
Food Service Worker
Hillside Country Club
Rehoboth
02.2022 - 09.2022
Prepared and served food items in compliance with health and safety standards.
Assisted in inventory management by restocking supplies as needed.
Maintained cleanliness of dining areas, utensils, and kitchen equipment daily.
Monitored food quality and freshness, discarding expired items promptly.
Provided excellent customer service by addressing guest inquiries and concerns.
Followed instructions for meal preparation and portion control accurately.
Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
Fast Food Worker
Chick-fil-A
Seekonk
11.2019 - 02.2022
Prepared food items according to company standards and procedures.
Maintained cleanliness of workstations and dining areas throughout shifts.
Assisted customers with orders and provided friendly service.
Collaborated with team members to ensure smooth service flow during peak hours.
Greeted customers and took their orders in a friendly and efficient manner.