Alaina Bower
Moncks Corner,SC
Summary
Experienced and proficient in managing operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimizes resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams.
Overview
11
11
years of professional experience
Work History
Director of Operations
Legacy Lights
08.2023 - 05.2024
- Lead all recruitment initiatives, including sourcing, screening, and interviewing candidates for various positions within the organization
- Develop and implement recruitment strategies to attract top talent, utilizing social media, job boards, and networking events
- Build and maintain strong relationships with hiring managers to understand staffing needs and ensure alignment with organizational goals
- Manage applicant tracking system (ATS) to streamline the recruitment process and maintain accurate candidate records
- Conduct behavioral and competency-based interviews to assess candidates' fit for specific roles and company culture
- Spearhead all aspects of company operations, ensuring efficiency, profitability, and strategic growth
- Cultivate and maintain relationships with customers, vendors, and management to drive business growth and customer satisfaction
- Develop and implement sales strategies, resulting in consistent achievement of revenue targets
- Mentor and coach team members to foster a culture of excellence and continuous improvement
- Utilize CRM lead tracking software to manage and optimize customer interactions and sales pipelines.
Program Assistant
Advanced Technology International
05.2022 - 05.2023
- Supported managers in planning and executing customer programs, demonstrating strong organizational and communication skills
- Coordinated meeting registrations, memberships, and services, ensuring seamless operations and client satisfaction
- Maintained accurate records of consortium memberships and assisted in invoice processing and financial management.
Assistant Property Manager
Bozzuto
03.2017 - 08.2019
- Assisted in managing day-to-day operations for a 150-unit community, including conducting property tours and scheduling contractors
- Coordinated with local authorities for resident evictions and managed property finances, including accounting month-end procedures
- Engaged in lead generation activities and conducted initial screenings to identify qualified candidates for leasing opportunities
- Collaborated with hiring managers to develop job descriptions and interview questions tailored to specific roles.
Beauty Advisor
Ulta Beauty
11.2016 - 03.2017
- Provided personalized beauty consultations and product recommendations to customers, fostering strong client relationships and driving sales.
Extended Day Counselor
Charleston County School District
09.2014 - 07.2015
- Offered emotional support to students facing personal challenges by actively listening and providing guidance when appropriate.
- Improved student behavior by implementing consistent disciplinary measures and collaborating with parents on individualized action plans.
Corps Member
Americorps NCCC
10.2013 - 08.2014
- Participated in community service projects across the United States, collaborating with diverse teams to address community needs and deliver impactful solutions.
Education
High School Diploma -
West Ashley High School
01.2015
Skills
- Talent Acquisition
- Operations Management
- Leadership
- Sales Strategies
- Customer Relationship Management (CRM)
- Team Mentoring
- Problem-Solving
- Financial Management
- Event Coordination
- Operations Oversight
- Strategic planning and execution
Awards
Silver Congressional Medal Award - 2013 For services provided while in Americorps
Timeline
Director of Operations
Legacy Lights
08.2023 - 05.2024
Program Assistant
Advanced Technology International
05.2022 - 05.2023
Assistant Property Manager
Bozzuto
03.2017 - 08.2019
Beauty Advisor
Ulta Beauty
11.2016 - 03.2017
Extended Day Counselor
Charleston County School District
09.2014 - 07.2015
Corps Member
Americorps NCCC
10.2013 - 08.2014
High School Diploma -
West Ashley High School