Alaina Boxell
Fort Wayne,Indiana
Summary
Post-Closing Assistant Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and great interpersonal skills. Works effectively unsupervised and quickly masters new skills.
Overview
5
5
years of professional experience
Work History
Post-Closing Assistant
Ruoff Home Mortgage
Fort Wayne, Indiana
02.2021 - Current
- Verified and examined information and accuracy of closing documents
- Processed post-closing tasks such as document imaging, and MI activation.
- Filed and maintained closing packages.
- Activated and documented mortgage insurance policies to protect against loss on mortgaged property
- Performed quality control reviews on all closed loans prior to delivery to investors or servicers.
Personal Shopper
Shipt
Fort Wayne, Indiana
05.2020 - 01.2023
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Satisfied customers with quick, accurate service under tight deadlines.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Cashier
Meijer
Angola, Indiana
08.2019 - 08.2020
- Partnered with security and loss prevention, minimizing shrink
- Provided efficient and courteous service to customers
- Maintained inventory and store visual presentation to meet customer needs
- Delivered service excellence through all points of contact
- Leveraged POS system to perform purchase transactions for team members and customers
- Resolved and de-escalated issues to address customer concerns.
Receptionist
Custom Cleaners
Bryan, Ohio
01.2019 - 08.2019
- Completed beginning or closing shift duties as directed by management
- Adhered to all company safety and sanitation policies and procedures.
Education
Associate In Applied Business In Human Resources Management Candidate - Human Resources Management
Clark State University
01.2023
Skills
- Microsoft Software Proficiency
- Documentation Management
- Creativity
- Loan Processing
- Time Management
- Attention to Detail
Extracurricular Activities
Phi Theta Kappa (ΦΘΚ) Honor Society
Timeline
Post-Closing Assistant
Ruoff Home Mortgage
02.2021 - Current
Personal Shopper
Shipt
05.2020 - 01.2023
Cashier
Meijer
08.2019 - 08.2020
Receptionist
Custom Cleaners
01.2019 - 08.2019
Associate In Applied Business In Human Resources Management Candidate - Human Resources Management
Clark State University
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