JOY RICHARDSON
Jacksonville,FL
Summary
Detail-oriented and dependable administrative professional with experience in education, office administration, and real estate/title operations. Skilled in coordinating daily office activities, managing documentation and records, communicating with clients and colleagues, and supporting teams in fast-paced, deadline-driven environments. Known for strong organizational skills, attention to detail, adaptability, and the ability to manage multiple priorities while maintaining accuracy and professionalism. Brings a collaborative, service-focused approach and a commitment to providing efficient, high-quality administrative support.
Overview
2
2
Certifications
24
24
years of professional experience
Work History
Escrow Assistant, Post Closing
DHI Title of Florida, Inc.
06.2024 - 08.2026
- Utilized SoftPro to process and finalize post-closing documents for residential real estate transactions. Prepared and submitted documents for recording in the appropriate county. Reviewed closing packages to ensure all required signatures, documents, and compliance standards were met. Communicated with escrow officers, lenders and clients to resolve post-closing discrepancies and ensure smooth completion. Maintained accurate transaction records and supported audit readiness. Ensured the final disbursement of funds to all parties involved in the transaction. Handled calls and emails from lenders, buyers, realtors and other parties regarding post-closing matters. Assured that all closing documents were completed, properly signed, and shipped to the relevant parties, including lenders and title companies. Assisted as a notary for closings.
Office Administrator
Lakewood Presbyterian Church
04.2024 - 06.2024
- Provided administrative support to the pastor and ministry leaders, assisted visitors, and aided the preschool director. Managed office supplies, volunteers, and daily operations. Handled communications, event coordination, building access, and maintained church records. Prepared worship materials, managed online content, and assisted with various tasks as needed.
Administrative Assistant
First Baptist Church
11.2022 - 03.2024
- Comprehensive administrative support to Director of Facilities, encompassing schedule and calendar management and maintenance of essential physical and digital files. Managed events and facilities work orders using eSpace software. Collaborated and supported other administrative assistants as needed. Effectively communicated with vendors on various projects. Responded to emails and phone calls regarding facilities matters. Drafted and edited letters and Facility Use Agreement documents using word processing software. Worked closely with maintenance staff and outside vendors to ensure office equipment was in good working order and office supplies were always on hand. Used discretion when working with sensitive information to maintain confidentiality and security.
Administrative Assistant
Chen Moore & Associates
10.2006 - 11.2022
- Administrative support and report coordination services for senior management. Worked closely with project managers to prioritize meetings, arrange travel details, maintain records. Answered phone calls and directed callers to appropriate personnel. Processed mail. Coordinated logistics for meetings, including room setup and catering. Provided support with bi-weekly payroll processing. Used word processing and presentation software to create and edit documents. Operated and maintained office equipment, including printers, copiers, and fax machines. Worked with outside vendors to ensure office equipment was in good working order and office supplies were always on hand.
Teacher
University Christian School
08.2002 - 05.2006
- Developed lesson plans using various teaching styles and collaborating with fellow teachers. Managed schedules and work of struggling students. Organized new curriculum and tracked progress by keeping detailed records of grades. Planned field trips to support curriculum. Worked with parents and students to address academic and behavioral challenges.
- Developed and implemented engaging lesson plans aligned with curriculum standards.
- Fostered collaborative learning environments, promoting student interaction and critical thinking.
- Assessed student performance through diverse evaluation methods to ensure academic growth.
Education
Bachelor of Science - Elementary Education
Clearwater Christian College
Clearwater, FL01.2002
Skills
Schedule & calendar management
Document preparation & formatting
Records management
Microsoft Excel
Invoice processing
Accounts payable support
Executive support
Customer service
Espace facility management software
Vendor communication
Event coordination
Office supply management
Microsoft Word
Microsoft Outlook
Travel coordination
Notary public certification
Certification
Florida Notary Commission
Timeline
Escrow Assistant, Post Closing
DHI Title of Florida, Inc.
06.2024 - 08.2026
Office Administrator
Lakewood Presbyterian Church
04.2024 - 06.2024
Administrative Assistant
First Baptist Church
11.2022 - 03.2024
Administrative Assistant
Chen Moore & Associates
10.2006 - 11.2022
Teacher
University Christian School
08.2002 - 05.2006
Bachelor of Science - Elementary Education
Clearwater Christian College