Alaina Dale
Maple Valley,WA
Summary
Dynamic lash artist and assistant manager at Lash Allure, skilled in precision lash application and social media marketing. Enhanced client satisfaction through custom lash designs and effective aftercare education. Mentored junior artists, fostering a culture of excellence and adaptability in a fast-paced environment. Committed to maintaining high sanitation standards for safety.
Known for maintaining high standards and achieving exceptional results. Adept at creating customized lash designs that enhance clients' features and boost their confidence. Reliable team player with ability to adapt to changing needs and ensure client satisfaction, utilizing advanced techniques and keen eye for detail.
Overview
12
12
years of professional experience
Work History
Lash Artist/Assistant Manager
Lash Allure
10.2018 - Current
- Executed customized lash extensions, enhancing client satisfaction and retention.
- Maintained high standards of cleanliness and sanitation in workspace to ensure safety compliance.
- Educated clients on aftercare techniques to promote lash longevity and health.
- Mentored junior lash artists, providing training on techniques and best practices for quality results.
- Maintained proper sanitation, sterilization, and safety procedures to ensure a safe and healthy environment for both clients and staff.
- Contributed to social media marketing efforts by creating engaging content showcasing various lash styles and transformations.
Front End Manager
Target
04.2017 - 10.2018
- Led team in executing front-end operations, enhancing customer experience and satisfaction.
- Mentored junior staff on best practices in customer engagement and operational procedures.
- Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Resolved customer complaints promptly, reinforcing the company''s commitment to exceptional service standards.
- Evaluated employee performance and made recommendations for improvements.
- Collaborated with other department managers to develop cross-functional initiatives, fostering a cohesive store environment.
Manager
Lovers
01.2014 - 04.2017
- Led team to enhance customer engagement strategies, improving overall satisfaction and retention.
- Developed and implemented training programs for staff, fostering a culture of continuous improvement.
- Mentored junior managers, supporting their professional growth and development within the organization.
- Managed inventory levels, ensuring optimal stock availability while minimizing excess costs.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Education
Associate of Applied Science - Fashion Design
IADT
Seattle09-2006
High School Diploma -
Lindbergh High School
Renton, WA06-2004
Skills
- Social media marketing
- Precision lash application
- Custom lash design
- Steady hand coordination
- Appointment scheduling
- Adaptable to changing client needs
- Customer service emphasis
- Strong leadership background
- Time management
- Staff training and development
- Shift scheduling
Languages
English
Timeline
Lash Artist/Assistant Manager
Lash Allure
10.2018 - Current
Front End Manager
Target
04.2017 - 10.2018
Manager
Lovers
01.2014 - 04.2017
Associate of Applied Science - Fashion Design
IADT
High School Diploma -
Lindbergh High School