Dulce Maria Valenzuela
Grand Prairie,TX
Summary
Offering solid foundation in client relations and strong desire to grow and excel in this environment. Brings ability to quickly learn industry standards and effectively apply analytical and problem-solving skills. Ready to use and develop communication and organizational skills.
Overview
2025
2025
years of professional experience
Work History
Lash Artist
Self-employeed
04.2020 - Current
- Educated clients on proper lash care techniques to prolong the life of their extensions and promote optimal eye health.
- Upsold additional services such as lash lifts, tinting, and brow shaping.
- Maintained proper sanitation, sterilization, and safety procedures to ensure a safe and healthy environment for both clients and myself
- Received regular positive feedback from clients regarding professionalism, skill set, and quality of work provided.
- Contributed to social media marketing efforts by creating engaging content showcasing various lash styles and transformations.
- Attended industry workshops and trainings to stay current on the latest trends, products, and techniques in the field of lash artistry.
Insurance Agent, Marketing Director
Allstate Insurance Co
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
- Created engaging content for Pinterest, Facebook, and Instagram.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Updated spreadsheets with statistical, financial and non-financial information.
Insurance Verification Specialist
Pediatric Center of Las Colinas
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Updated patient records with accurate, current insurance policy information.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Optimized productivity within the department by prioritizing tasks according to urgency and importance levels.
Insurance Agent
Allstate Insurance Co
- Cross-sold insurance products to existing clients to reach sales targets.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
- Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
- Established a solid reputation within the community as a knowledgeable and reliable resource for all things insurancerelated.
Insurance Service Representative
Farmers Insurance Agency
- Enhanced customer satisfaction by promptly addressing and resolving insurance inquiries.
- Maintained accuracy in customer database through regular updating of contact information, policy details, and claim history.
- Provided comprehensive administrative support to agency staff, assisting with appointment scheduling, billing inquiries, and document preparation as needed.
- Managed high call volume effectively, ensuring prompt response times while maintaining quality of service provided to callers.
Education
Social Media Marketing/ Business Marketing
Private Program
08-2017
Legal Assistant
Iverson Business School
Arlington TX09-2010
High School Diploma -
Grand Prairie High School
Grand Prairie, TXSkills
- Digital marketing
- Strategic planning
- Sales expertise
- Marketing campaign development
- Advertising campaigns
- Scheduling
- Social media marketing
- Social media posting
- Data entry
- Customer service
- Relationship building
Languages
Spanish
Native or Bilingual
Timeline
Lash Artist
Self-employeed
04.2020 - Current
Insurance Agent, Marketing Director
Allstate Insurance Co
Insurance Verification Specialist
Pediatric Center of Las Colinas
Insurance Agent
Allstate Insurance Co
Insurance Service Representative
Farmers Insurance Agency
Social Media Marketing/ Business Marketing
Private Program
Legal Assistant
Iverson Business School
High School Diploma -
Grand Prairie High School
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