Alaina DeHart
Niles,MI
Summary
I am a second-year outgoing, marketing student pursuing flexible part-time employment with weekend and evening shift options. I am a hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. My goal is to further my education in the marketing industry. I plan to focus on Brand or Digital Marketing, with a minor in Communications, with a focus in Public Relations (PR). I have been involved in many volunteer and leadership opportunities: Sigma Kappa UV Week, Sigma Kappa COB Chair, Sigma Kappa PR Chair, Sigma Kappa VP New Member Education Assistant. My honors include the Lee Honors College and Bronco Honors Award. Activities include Western Michigan Club Volleyball and Sigma Kappa.
Overview
2
2
years of professional experience
Work History
Continuous Open Bidding Chair
Sigma Kappa
Kalamazoo, MI
06.2024 - 12.2024
- Provided leadership in developing, monitoring, and evaluating policies and procedures related to organizational operations.
- Organized recruitment events for potential new members.
- Identified best practices for recruiting process improvement.
Sales Associate
Bennett Farms
Edwardsburg, MI
05.2024 - 08.2024
- Greeted customers and provided exceptional customer service. Built relationships with customers to encourage repeat business.
- I provided accurate information about products, prices, and services.
- Professionally handled customer complaints.
- Upsold additional items based on customer interests and needs.
- Accepted payments, issued receipts, and accurately processed money change as a cashier.
- Organized stockroom shelves according to size, color, or style.
Shift Leader
Biggby Coffee
Edwardsburg, Michigan
02.2023 - 08.2024
- Engaged with customers while taking their drink orders.
- Prioritizing the customers' experience achieved more customer intake for the company, increased the income, and the gross sales.
- Sanitized machines, seating areas, and bathrooms. Increased likelihood of customers coming back to the Edwardsburg store, due to the clean state of the store.
- Counted and balanced cash drawer at the beginning and end of shift.
- Upsold additional items based on customer interests and needs.
Public Relations Chair
Sigma Kappa
Western Michigan University, Kalamazoo
- Generated diverse social media content for Sigma Kappa's various platforms
- Giving guidance for possible new members about our sorority, showing other sororities around the nation what we are up to, and making sure our philanthropies are seen and noticed to educate the public on them.
- Talking with small brands for PR that support our values and are making a positive impact on our society.
Education
Pre-Marketing
Western Michigan University
Kalamazoo, MichiganSkills
- Problem-solving
- Cash Handling
- Content creation
- Communication
- Creativity
- Strategic thinking
- Ambition
- Leadership
- Upselling
- Goal-Oriented
Timeline
Continuous Open Bidding Chair
Sigma Kappa
06.2024 - 12.2024
Sales Associate
Bennett Farms
05.2024 - 08.2024
Shift Leader
Biggby Coffee
02.2023 - 08.2024
Public Relations Chair
Sigma Kappa
Pre-Marketing
Western Michigan University