Alaina Geibler
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
13
13
years of professional experience
Work History
Task Associate
Ulta
08.2023 - Current
- Maintained a clean and well-organized environment for client happiness and safety.
- Initiated a customer loyalty program that increased repeat business by 20% and led to a 10% rise in customer retention.
- Identified the needs of customers promptly and efficiently.
- Stocked and put out items from the shipment.
- Developed eye-catching window displays that led to a 30% increase in impulse purchases.
Bartender/Bottle Service Waitress
Anthem Lounge
03.2019 - Current
- Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bars without spillage.
- Achieved a 10% increase in beverage sales by optimizing drink menus and introducing signature cocktails.
- Managed reservations, parties, and events to coordinate special occasions for guests.
- Solicited customer feedback and made improvements based on suggestions, resulting in a 90% customer satisfaction rating.
- Led a team that sold an average of 10 VIP tables per night, resulting in an additional $5,000 in revenue weekly.
Beauty Associate
Ulta
11.2021 - 10.2022
- Greeted customers to determine wants or needs.
- Cleaned shelves, counters, and tables to maintain an organized store.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Demonstrated in-depth product knowledge, leading to a 25% increase in customer trust and product recommendations.
Spa Manager
Hand and Stone Massage and Facial
10.2018 - 03.2019
- Anticipated spa and salon guest concerns and addressed problems quickly and to the satisfaction of patrons.
- Hired, led, and provided performance management for spa employees.
- Managed the front desk, checking 45+ guests in and out of their rooms and confirming 20+ new reservations via phone and email each shift.
Esthetician
Ulta
01.2018 - 10.2018
- Maintained rigorous standards of sanitation and sterilization as directed by law and the spa's policies and procedures.
- Designed customized facial and body treatments meeting individual client needs.
- Consistently exceeded retail product sales goals, averaging $2,000 in monthly product sales.
- Promoted skincare products to patients according to specific needs, boosting overall revenue.
Spa Manager/Lead Esthetician
Tranquil Touch Day Spa
05.2015 - 01.2018
- Identified and eliminated unnecessary meetings, saving 5 labor hours per week and increasing productivity by 10% annually.
- Recommended home care regimen for desired results.
- Educated clients on skin care procedures and products.
- Enhanced customer satisfaction by 25% within a six-month period by implementing a new customer feedback system and resolving identified areas of concern, leading to a subsequent 15% increase in customer retention rates.
Lead Teacher
Discovery Learning Center
09.2010 - 12.2014
- Organized activities to promote the physical, mental, and social development of each child.
- Maintained a secure and disciplined classroom to provide a positive learning environment.
- Established an open line of communication with parents, leading to a 20% increase in parental involvement in children's learning and development.
- Designed a weekly schedule that balanced play, learning, and rest, resulting in a 20% increase in children's engagement.
Education
Bachelor of Arts - Business Administration
Stockton University
Absecon, NJ12.2024
Associate of Science - General Studies
Atlantic Cape Community College
Mays Landing, NJ08.2022
Skin Care Specialist -
Jolie Health And Beauty
Northfield, NJ05.2015
High School Diploma -
Oakcrest High School
Mays Landing, NJ06.2010
Skills
- Business Communications
- Adaptive team player
- MS Office proficiency
- Problem Solving
- Critical thinking
- Data Analyst
https://www.linkedin.com/in/alaina-geibler/
Timeline
Task Associate
Ulta
08.2023 - Current
Beauty Associate
Ulta
11.2021 - 10.2022
Bartender/Bottle Service Waitress
Anthem Lounge
03.2019 - Current
Spa Manager
Hand and Stone Massage and Facial
10.2018 - 03.2019
Esthetician
Ulta
01.2018 - 10.2018
Spa Manager/Lead Esthetician
Tranquil Touch Day Spa
05.2015 - 01.2018
Lead Teacher
Discovery Learning Center
09.2010 - 12.2014
Bachelor of Arts - Business Administration
Stockton University
Associate of Science - General Studies
Atlantic Cape Community College
Skin Care Specialist -
Jolie Health And Beauty
High School Diploma -
Oakcrest High School