Alaina Horne
Dalton,GA
Summary
Prepared to excel in front desk or medical assisting roles, leveraging valuable experience in patient interactions and administrative tasks to ensure smooth daily operations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Assistant
Wellstar Primary Care
12.2023 - 11.2025
- Assisted in patient intake and registration processes to ensure efficient workflow.
- Scheduled appointments and managed calendars for multiple healthcare providers.
- Prepared examination rooms, ensuring compliance with safety and sanitation standards.
- Collected and documented vital signs and medical histories accurately to support providers.
Medical Assistant
Georgia Bone & Joint
11.2021 - 12.2023
- Assisted with patient intake, ensuring accurate medical histories and vital sign documentation.
- Supported orthopedic procedures by preparing instruments, equipment, and sterile environments.
- Educated patients on post-operative care protocols to promote optimal recovery outcomes.
- Collaborated with clinical staff to maintain inventory of orthopedic supplies and equipment.
- Recorded patient data in electronic health record systems to ensure accurate documentation and compliance.
- Managed appointment scheduling and follow-up communications for enhanced patient care continuity.
Patient Care Technician
Piedmont Cartersville Hospital
06.2018 - 11.2021
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Patient Service Representative
Cartersville Urgent Care
05.2019 - 03.2021
Medical Assistant Extern During School
Floyd Urgent Care
01.2021 - 2021
- Obtained 160+ hours
- Assisted healthcare professionals with patient intake and documentation processes.
- Performed routine clinical tasks, including vital signs measurement and patient history collection.
- Supported scheduling and coordination of patient appointments for optimal clinic workflow.
- Utilized electronic health record systems to update patient information efficiently.
- Maintained clean and organized examination rooms to ensure a safe environment for patients.
- Collaborated with team members to streamline administrative processes within the clinic.
Front Desk/Sales Associate
Tiger Tan/Total Tan-Cartersville and Adairsville locations
12.2013 - 12.2017
- Greeted and assisted customers, ensuring a welcoming atmosphere.
- Helped with marketing ideas.
- Processed sales transactions efficiently, maintaining accuracy in cash handling.
- Managed appointment scheduling for tanning services, optimizing daily operations.
- Handled all closing/opening shifts and maintained cleanliness of each room/office.
- Provided product knowledge to customers, enhancing their purchasing experience.
Education
Medical Assisting Diploma - undefined
Georgia Northwestern Technical College
Rome, GA12.2021
Medical Front Office - undefined
Georgia Northwestern Technical College
Rome, GA12.2021
Certification - Nursing Assisting and Patient Care Technician
Northwest Georgia Training Center
Cartersville, GA03.2017
High School Diploma - undefined
Adairsville High School
Adairsville, GA05.2015
Skills
- Administrative Skills
- Front desk skills
- Answering phones
- Working in fast-paced environments
- Professional and organized
- Quick learner
- Schedule and manage appointments
- Perform medical billing and coding
- Perform medical transcription
- Prepare, maintain, and file medical records
- Clinical Skills
- Obtain and record patient history and vital signs
- Prepare and administer medications including injections
- Collect and process specimens including blood
- Prepare patient for and assist with examinations and procedures
- General Skills
- Adhere to privacy practices and maintain confidentiality
- Perform quality control procedures
- Practice Standard Precautions
Certification
- National Center of Competency Testing
- Member with Certification-Pending November 2021
- Certified Nursing Assistant
- Georgia Nurse Aide Registry- Certification ID: CN0030050818- March 2017
- CPR/First Aid
- American Red Cross- Certification ID: XZU2Q6- April 2021
- Georgia Department of Human Resources – Radiation Safety Certification
- HIPPA Privacy, Compliance, and Security Training
Timeline
Medical Assistant
Wellstar Primary Care
12.2023 - 11.2025
Medical Assistant
Georgia Bone & Joint
11.2021 - 12.2023
Medical Assistant Extern During School
Floyd Urgent Care
01.2021 - 2021
Patient Service Representative
Cartersville Urgent Care
05.2019 - 03.2021
Patient Care Technician
Piedmont Cartersville Hospital
06.2018 - 11.2021
Front Desk/Sales Associate
Tiger Tan/Total Tan-Cartersville and Adairsville locations
12.2013 - 12.2017
Medical Assisting Diploma - undefined
Georgia Northwestern Technical College
Medical Front Office - undefined
Georgia Northwestern Technical College
Certification - Nursing Assisting and Patient Care Technician
Northwest Georgia Training Center
High School Diploma - undefined
Adairsville High School