Alaina Sampson
Houston,TX
Summary
Compassionate and client-focused professional with over a decade of experience in leadership, coaching, and fostering personal development. Certified Health Coach (2023) with a strong foundation in mentoring, relationship building, and promoting holistic well-being. Adept at empowering individuals to achieve their mental, emotional, and physical health goals through tailored strategies and empathetic guidance. Seeking an entry-level role in mental health or health coaching to make a meaningful impact on clients' well-being and growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Sales Manager
Verizon Wireless
Houston, TX
01.2024 - Current
- Mentor a team of 10+ professionals by identifying strengths, setting personalized development goals, and fostering resilience
- Promote employee well-being through empathetic leadership and stress management techniques, resulting in improved morale and performance
- Build meaningful relationships with clients and staff, demonstrating the importance of trust and understanding in achieving success
Assistant Sales Manager
Verizon Wireless
Houston, TX
04.2019 - 01.2024
- Provided individual coaching to help employees overcome challenges, improve performance, and enhance their confidence
- Designed and implemented motivational programs, encouraging team collaboration and personal growth
- Supported staff in resolving customer issues empathetically, ensuring long-term satisfaction and positive outcomes
Sales Specialist
Verizon Wireless
Houston, TX
11.2017 - 04.2019
- Developed personalized solutions for clients, building trust and rapport to address their unique needs
- Partnered with internal teams to enhance customer journeys, focusing on seamless and empathetic service delivery
Graduate Assistant - Athletic Department
University of Louisiana at Lafayette
Lafayette, LA
08.2013 - 05.2015
- Mentored student-athletes, fostering personal and professional growth with a focus on stress management and goal-setting
- Organized community outreach initiatives to strengthen donor relationships and promote program sustainability
Physical Education Teacher & Basketball Coach
Avoyelles Parish School Board
Bunkie, LA
08.2011 - 05.2012
- Designed and implemented programs to promote teamwork, leadership, and mental resilience among students
- Coached the basketball team to its first 4-A District Championship, emphasizing discipline and personal growth
- Provided individualized support to student-athletes, improving their physical and mental performance
Education
Master of Science - Sports Management
University of Louisiana at Lafayette
Lafayette, LA05.2015
Bachelor of Science - Athletic Training
Louisiana College
Pineville, LA05.2011
Skills
- Client-Centered Coaching
- Measurable Goal Planning
- Effective Listening
- Empathy
- Behavior Change Strategies
- Stress Management
- Leadership
- Team Development
- Program Development
- Engagement
Certification
Certified Health Coach, 10/2023
Timeline
Senior Sales Manager
Verizon Wireless
01.2024 - Current
Assistant Sales Manager
Verizon Wireless
04.2019 - 01.2024
Sales Specialist
Verizon Wireless
11.2017 - 04.2019
Graduate Assistant - Athletic Department
University of Louisiana at Lafayette
08.2013 - 05.2015
Physical Education Teacher & Basketball Coach
Avoyelles Parish School Board
08.2011 - 05.2012
Master of Science - Sports Management
University of Louisiana at Lafayette
Bachelor of Science - Athletic Training
Louisiana College