Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Alaina Worful

Lexington,KY

Summary

Skilled in analyzing market trends and customer preferences to develop targeted marketing strategies. Experience includes conducting comprehensive market research, interpreting data to inform business decisions, and crafting effective marketing campaigns. Strengths lie in analytical problem-solving, communication of complex information in understandable terms, and adaptability to rapidly changing market conditions. Contributed to significant improvements in product positioning and brand visibility through strategic market analysis and insights.

Overview

2
2
years of professional experience

Work History

Worful Cosmetic & Family Dentisty
Alpharetta, GA
05.2022 - 09.2022
  • Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Prepared correspondence letters for insurance companies related to claims processing.
  • Gathered medical information, dental health history and vitals from patients.

Cake Decorator, Cashier

Coldstone Creamy
Atlanta, GA
02.2024 - 09.2024
  • Assembled, prepared, decorated, and frosted cakes for purchase.
  • Maintained cleanliness of all food preparation surfaces, utensils and equipment according to safety regulations.
  • Answered phone calls to assist customers with questions and orders.
  • Analyzed sales data to identify trends and adjust strategies accordingly.

Cashier

Smoothie King
Atlanta, GA
01.2023 - 02.2024
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Used suggestive selling techniques to promote add-on sales.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Front Desk Receptionist

Onelifefitness
Atlanta, GA
10.2022 - 04.2023
  • Managed front desk operations including scheduling appointments, answering calls.
  • Utilized gym management software for scheduling and database maintenance.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Collected payments, renewed memberships and resolved billing issues.
  • Assisted with organizing special events such as fitness challenges or competitions.

Education

Business Management, Marketing, Healthcare

University of Kentucky
Lexington, KY
05-2027

Skills

  • Microsoft Excel
  • PowerPoint
  • Web design
  • Social media expertise
  • Data analytics
  • Google analytics

Affiliations

  • 4paws For Ability
  • University Of Kentucky Cross Country Club
  • Brownsbridge Church Volunteer
  • University Of Kentucky Hiking Club
  • Red Cross Club
  • DECA
  • National Honors Society

Timeline

Cake Decorator, Cashier

Coldstone Creamy
02.2024 - 09.2024

Cashier

Smoothie King
01.2023 - 02.2024

Front Desk Receptionist

Onelifefitness
10.2022 - 04.2023

Worful Cosmetic & Family Dentisty
05.2022 - 09.2022

Business Management, Marketing, Healthcare

University of Kentucky

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Alaina Worful