Alain Murhula Clements

• Achieved positive client outcomes by developing and implementing comprehensive case management plans.
• Enhanced communication between clients and providers through consistent follow-ups and progress updates.
• Coordinated essential services for clients, resulting in improved overall well-being and self sufficiency.
• Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
• Facilitated successful transitions between levels of care by developing detailed discharge plans and coordinating resources.
• Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
• Strengthened relationships with community organizations to increase access to supportive resources for clients in need.
• Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.

• Enhanced customer satisfaction by providing efficient and professional front desk services.
• Streamlined office operations for improved productivity with effective organization and communication skills.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Increased guest retention by maintaining a welcoming and organized reception area.

• Managed time effectively while traveling for games, attending practice and going to classes.
• Effectively communicated with a diverse group of athletes, coaches and game officials.
• Exhibited excellent teamwork and a strong work ethic by promoting camaraderie.
• Trained for 12 hours per week for upcoming competitions.
• Serves  as the striker for the whatcom community college men's soccer team for a year now.

• Assisted classroom training to promote hands-on practice and simulation to maximize learning.
• Developed working relationships with front-line leaders.
• Led strategic discussion regarding training and coaching work plan.
• Advised and counseled on performance and behavior through coaching.
• Motivated students towards learning and studying to build self-confidence and reduce fear of failure.

• Assisted disabled clients to support independence and well-being.
• Maintained clean, safe and well-organized patient environment.
• Monitored progress and documented patient health status changes to keep care team updated.
• Administered medication as directed by physician.
• Supervised daily activities and provided assistance to staff.

• Promoted love of game by assisting players with understanding positioning, play techniques and teamwork strategies.
• Directed ambitious practice sessions to boost athletic abilities and teamwork.
• Readied athletes for tough games by implementing coordinated regimens of practices and physical conditioning.
• Boosted performance of individual athletes by devising strategic personal training programs.

• Assisted disabled clients to support independence and well-being.
• Maintained clean, safe and well-organized patient environment.
• Monitored progress and documented patient health status changes to keep care team updated.
• Administered medication as directed by physician.

• Assisted disabled clients to support independence and well-being.
• Maintained clean, safe and well-organized patient environment.
• Monitored progress and documented patient health status changes to keep care team updated.
• Administered medication as directed by physician.

• Assisted disabled clients to support independence and well-being.
• Maintained clean, safe and well-organized patient environment.
• Monitored progress and documented patient health status changes to keep care team updated.
• Administered medication as directed by physician.

I worked to help new students to get their IDs if they don't know where to get them from.

I helped students to enroll into the gym.

I helped students with the safety in the gym while working.

I assisted students to find room numbers in the pavilion.

I helped to secure the pavilion during basketball and volleyball games.

I cleaned the messes on the floor to prevent accidents in the gym especially dropped water.

• Determined equipment operating efficiency.

• Supported the human resources department in the annual employee review process to manage performance merit increases.

Cleaned the building regularly and neatly.

Trashed every dirt in the compost/dustbin.

Vacuumed the building tidily.

Locked the Building after work.